Has anyone had this happen? It happened 2x to me today, same casino. I was playing Enchanted Garden earlier today, and hit what should have been the bonus. First time.. One bonus symbol on reel one, a princess on reel 3 and another bonus symbol on reel 5. It said "feature triggered", so I hit the spin button, and no free games. I thought maybe I saw it wrong, so I let it go. The next one I couldn't let go... I got a bonus symbol on reel 1, princess on reel 2, bonus symbol on reel 3 and bonus symbol on reel 5. "Feature triggered", hit spin, and no bonus spins. I was pissed. I stopped hitting spin and immediately contacted support, who asked if I had a screenshot. Umm, no.. You have to hit spin in order for the free spins to start, I didn't know it wouldn't give it to me.
I'm so upset. I'm waiting for support to get back to me.. They said they would send it to their software support.. But in the meantime. And what is really gonna happen? That would've been a good sized bonus. I was betting $2 a spin. Blah.
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