I know some have posted about how they were having problems with Slots Jungle and getting paid and/or not being able to talk to customer service. I just wanted to share my experiences concerning Slots Jungle.
I have had several payouts with them over the last several months-most around $300-500 and one for $1,000. I just requested another payout for $300 a few days ago. They have always paid promptly (although I hate the 4 day wait for the payout to leave the cashier) and their chat, customer service, and VIP managers have always been excellent for me. They've always responded to me.
As I said before in another thread, SJ sent me a gift basket a couple of months ago. They have been crediting my account with free chips (without me having to ask as I had to before) and calling me to let me know they have credited the chips to my account. Yesterday, Chuck (another VIP manager), called me to congratulate me on my last payout and to let me know I should receive my wire next week, after the U.S. holiday. He also wanted to let me know that he has put in the notes on my account that I would receive a 300% deposit bonus on my next deposit of any amount.
I am no high roller. I don't spend hundreds with SJ a week. I am a loyal player with them, though. I do deposit with them weekly, but not near the amounts I would consider to be high roller worthy. I have no idea why they treat me so well, but I am not complaining! They are a number one casino, in my opinion, and I would absolutely recommend them to anybody.
I hate to read about anybody having negative issues with SJ. I just can't understand why I am treated so well by them but there are others that have problems. I hope that the other posters who were having payment issues with SJ got everything resolved.
I am not trying to influence anybody one way or the other. I just wanted to share my experience and maybe brag a little . I haven't had land based casinos treat me as well as SJ has! Anyway, happy gambling all, and I hope we all win some money this weekend!!
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