Slots Jungle doesnt pay cashout

i won $700 at slots jungle, put in my paperwork, they approved my account, I made my initial deposit so i could withdrawl my funds.  I put in the request on July 29th.  I have sent several emails and got no response.  I called, not only were they completely unprofessional, but I only got the response of, well it can take a little longer to process withdrawls.  so I would say avoid slots jungle!

theres a rep here hopefully he can help

BGIROT,  read all the posts pertaining to Slots Jungle and you will understand more aobut their shady business practices.  you can expect alot of bullshit excuses sprinkled with a few lies here and there.  excuses, excuses, excuses blah blah blah....good luck

Hi Bgirot

Please post your complaint in the Direct Support thread. We have one for Slots Jungle and danielg is the rep and will look into it for you. I hope it gets resolved for you.

Slots Jungle Direct Support

I just had a $1,300 payout from Slots Jungle. I have already received $1,000, and the last $300 was approved a few days ago. I had a previous payout of $1,000 with them a couple of months ago. They always pay me in increments of $500. It takes them 4 business days to approve the payout and then another 5 business days or so to receive the money.

I have never had any problems with SJ on getting paid. They have always paid me. Live chat has always responded to me, and my emails have always been answered, sometimes not as quickly as I would have liked, though. A few months ago they even sent me a Godiva gift basket! And I am by no means a "high roller", but that is where I spend about 75% of my online gambling money.

Try to email Johnny, who is in finance, I believe.  johnny@slotsjungle.com. Maybe he can help.

great win and glad you got paid

hope if you decide to play and win big  gl

You would think that it wouldnt make sense for them to have ever lied, or treated anyone badly as customer service is a number one priority for any business model.....but......they email me weekly to try to get me to come back, offering me a free $100 chip and 100 percent cashback on my next four deposits........hell would be an ice skating rink before i would ever go back...for every satisfied customer post you can find five testimonials of a disatisfied customer......seems odd doesnt it??

wanted to update this situation.  I emailed Johnny like a few suggested and i got a reply back saying: Dear Brandy,

Regarding your recent withdrawal request, due to a management decision we have temporarily placed this on hold, as our security department are reviewing all accounts. We will keep you updated with any changes via email.

Please accept my profuse apologies for the delay.

Kind Regards
Johnny Wilson

Finance

I just dont understand...what a joke!

i know its not much , but let them see what they can do to help u 

I'll ask Daniel to check out this thread for you and hopefully he will  respond.

blue

Thank you Blue!

There have been several other players who received that same email as you bgirot. Some people has been warning about this group for a while now. It's seems as this group is started to show its ugly head. I for one would steer clear of this group for a while. This along with that Top Gaming mess is enough to steer anyone away.

for any group to simply ignore repeated attempts to contact is a true sign of Rogueness.......how could any business,  in todays age, not be able to return and email or phone call within a couple hours.....unless they were intentionally avoiding the subject.....very POOR!

i argree with u dabigdog but i hold out hope zuga can help resolve this players issue

Hey,

I've checked and was informed that the winnings were sent on 16th by check and an email was sent to you.

I assume that the automatic mail may gone to spam and i assume you should received the check any day.

Can you please let me know when you receive the check, and if you have time- if you received the email as well and it just went to spam.

Best regards,
Daniel

There was some additional check that needed to be done on that account and that's what Johny meant by "the withdrawal is pending" from his email on 13th. On 14th the payment was approved and send on 16th.

The email about the pending was just to inform about the minor delay in the cashout due to that additional check.

Best regards,
Daniel