SlotsJungle Questions

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    Last post ago over 5 years by Cat50
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      • Avatar 2393
        • Started by
          Full Member
          111
        • last active 4 months ago
        Hi everyone,

        Just checking to see if anyone has had dealings with Slotsjungle and if they are trustworthy.  Ive won a bit and want to cashout but they require ALOT of information, including a voided check or bank statement, which I have never seen before. 

        Also I'm in the US and they list wire transfer as available and didn't know if anyone had been successful recently using this, since the other options are neteller which is obviously gone.

        Thanks!
      • Putting on lipstick emoticon 1
        • Replied by
          admin
          12,356
        • last active 6 hrs ago
        Hi Nipsy,

        I have not heard too much negative feed back for this casino. I have not played here personally and have mainly stuck with Club World Group and Rushmore Group. They are part of the same group as Casino Titan and Win Palace if i am not mistaken.

        I do know that payouts are determined by the type of "class" you are considered as a player. Unfortunately they never really tell you what class that is.

        Their terms stipulate that players will be paid in installments "UP to 3k a week". Exactly what "up to" means is anyone's guess. 

        Maybe a recent winner can shed some more light on the payout time and amount per week they received.

        Lips
      • Index
        • Replied by
          admin
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        • online
        Hi nipsy,  I would hope that you won't have any problems.  We do have a rep available to assist you should you encounter any probs.  You can message him (Danielg) by clicking the link HERE.

        I've never heard of anyone have problems so I think it unlikely that you will, providing you have submitted everything required of you.

        blue
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        • Replied by
          Superstar Member
          5,146
        • last active 24 days ago
        Hi nipsy.

        Congrats. on your win and I hope you won't have any problem cashing out.
        The only withdrawal option for us,US players is wire transfer and it takes about 10 working days(Monday through Thursday).
        Never heard of asking for a void check and bank statement though....
        Good luck.
      • Thsuper31
        • Replied by
          Mighty! Member
          2,970
        • last active about 1 month ago
        im canadian and they told me last night if i depped id have to use wire transfer for withdraw..not my MB..ugh, even though ive depped with mb....
        they 'say' withdraws take 4 business days
        AFTER documents and wd have been approved (how long that takes, who knows)have been approved..i said my docs were sent, could he check if they were received..all i got was a curt no, i cant check..um, ok
      • Avatar 19642
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          Hero Member
          932
        • last active 6 months ago
        That sounds weird a supporter cant check documents, hope they get them fixed fast for you guys and 4days withdraw seems long stupid u cant just use mb to withdraw with.
      • Index
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          admin
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        Hi nipsy,

        I've asked Daniel to have a look at this thread.

        blue
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        • Replied by
          Super Hero
          1,199
        • last active 6 months ago

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        • Index
        Hi Nipsy,

        No need to worry about getting paid. I know you will.

        The finance do have strict rules regarding the docs required, but that i can understand.  (The wire option does work well)

        Congratulations on your winnings!
        Daniel
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          Super Hero
          1,199
        • last active 6 months ago

        Thanks for this post from:

        • Index
        Hi Dtsweet,

        I'll pass this issue to CS manager- not the way CS reps expected to behave.

        Docs: if all the docs sent- then they should be approved within 48h.

        Kind regards,
        Daniel
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          Superstar Member
          6,171
        • last active 3 hrs ago
        congrats and be sure to let us know

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