Smart Live Gaming new bonus restrictions

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    Last post ago almost 3 years by Efti
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      • Index
        • Started by
          Hero Member
          830
        • last active 2 days ago
        Just found out from live chat that i can no longer claim any bonuse at smart live gaming but i can still deposit and play there.

        Support
        am sorry to inform you that due to restricted jurisdiction we do not offer players from Canada, Australia, Russia , Hungary and some other countries bonuses
        I am sorry once more

        Me
        so i wont be able to get any bonuses at all from ur site? will i still be ablt to depo and play ere?

        Support
        Yes please you can make your deposit and play on our site freely without bonuses

        it really pisses me off  that they dont send out an email abt important info like this.

        incidences like this are becoming more frequent  for me

        im starting to wonder if australia will slowly be banned from most casinos and be as restricted as USA...
      • Nirvana2
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          Hero Member
          560
        • last active 11 hrs ago
        That sure sucks....the only thing i can think of is that they might of had too many bonus abuse from those countries and that is why the restrictions.
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          830
        • last active 2 days ago
        nirvana wrote:

        That sure sucks....the only thing i can think of is that they might of had too many bonus abuse from those countries and that is why the restrictions.


        They do that
        i neva heard of a site banning a country coz of that!! 
        WOW!!

        i can no longer play at certain sites or receive any bonuses from sum other sites due to restricted regulations in your country... its getting so strict that soon australians will be on the same boat as USA players. :'(
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          Newbie
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        • last active 5 months ago
        Sorry to hear of your BAD situation.Welcome to our world.GL
      • Index
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          Hero Member
          539
        • last active 2 days ago
        I get that answer so many times.
        I hate when they send me an email and says that if I deposit I get a bonus with the wagering ... but it doesn't says that if I'm from Romania I will not get it.And I think that if they send me that email it is ok to play.
        I had this problem on a lot off sites but you know that on Tropezia casino and Guts they gived me what they promised after I told them that I want my money instant in my neteller if they don't give me that bonus or free spins because they lied to me with that promo.
      • Index
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          Super Hero
          1,431
        • last active about 1 month ago
        They should have sent an email to all the members from the countries that lose the bonuses....
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          Sr. Member
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        • last active 17 hrs ago

        Thanks for this post from:

        • Index
        tweeksta wrote:

        Just found out from live chat that i can no longer claim any bonuse at smart live gaming but i can still deposit and play there.

        Support
        am sorry to inform you that due to restricted jurisdiction we do not offer players from Canada, Australia, Russia , Hungary and some other countries bonuses
        I am sorry once more

        Me
        so i wont be able to get any bonuses at all from ur site? will i still be ablt to depo and play ere?

        Support
        Yes please you can make your deposit and play on our site freely without bonuses


        If this was truly a case of the casino being concerned about the legality of accepting customers from those jurisdictions, surely it would ban them outright. Like nirvana concluded upthread, I believe this is a case of promotions being withheld due to alleged bonus 'abuse' by players from certain countries. Smart Live Gaming is within its rights to do this but it's better to be honest with affected members and give them the real reason behind the decision rather than a misleading one.

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