so insulting!!

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    Last post ago over 7 years by karen simmons
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      Super Hero
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      • Avatar 17011
        • Started by
          Super Hero
          1541
        • last active 5 months ago
        Hey guys,  I just requested for my account to be closed at Grand Modial, and was asked why I wanted to close it. I told them is was because of a terrible losing streak and also because i recieved an email about a 50% reload bonus, that took me several times over a 2 day period to finally be able to claim it...Then to try and keep me as a customer they offered me a loyalty top off to change my mind....You need 5000 points to cash them in and it's only good for $5.00....i alrealy had over 4000 points in my account, so basically they only offered me some change..LITERALLY!! I found that to be extremely insulting....sorry to vent guys >:(
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        • Replied by
          admin
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        • last active 5 hrs ago
        Hi Satan,

        That sure was a stingy offer made by the casino. I sure hope your luck improves satan...feel free to vent anytime!

        Lips
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        • Replied by
          Sr. Member
          445
        • last active 4 months ago
        Yeah, a dollar, gee thanks :S
        They don't deserve your custom if that's all they can offer!
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        • Replied by
          Superstar Member
          5146
        • last active 6 days ago
        >:( gees, I am not sure why these casinos are so stingy...don't they know better to treat their members to keep on coming back? their lose. I hope you will have a better luck else where.
      • Avatar 2207
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          Full Member
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        • last active 8 months ago
        after reading your post i started thinking about my account at grand mondial and I was thinking wow ive deposited over 500 there and never really recieved any promo specials or anything and decided to follow suit and shut my account down...

        My contact with them wasnt bad they were helpful and did thier job but what really pissed me off was when he asked me why i was shutting down my account ... I told them that the payouts were bad i was on a bad losing streak at thier casino and that they didnt ever have enough free chips or anything...

        His response was...Well you have to be a vip player to get promos on a regular basis your ganna have to deposit alot more than you have to get that!!!!!

        WHAT is $500 not enough to even get 50 bonus here i guess not what an asshole!!
      • Avatar 17011
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          Super Hero
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        i dont think $500 is enough to get even $5.00...lol, I have made over $3000 in deposits at Villento and never once made a cashout, all they were willing to offer me was a whopping $10.00....even worse, i only got $8.00 as a birthday bonus a few months back.....i really have no idea why these casinos are soooo stingy about giving away a freebie, especially to someone who makes regular deposits and never cashes out...i'm not saying i never win....i just never cashout....you would think this is exactly the kind of customers the casinos would do anything to keep, besides what do they really have to lose by giving out a decent freebie, chances are you couldn't even make the playthrough requirements,
      • Avatar 1850
        • Replied by
          Super Hero
          1747
        • last active 6 days ago
            Now I'm discouraged, if you got $8 for your B-day from Villento, I might get $16-$20 at the most. I just have to keep in mind that even though "little", it can be done. I think that's why I get screwed around on free tournaments there, even when I buy continues (especially the)  They know I can " come up" from nothing and many times didn't complete a big withdraw, they must know I'm mad and afraid to "let me at 'em"  I know that when I let go of the feeling I have to get even from certain places I've lost at, I can win it back somewhere else. It's just easier to go back to the bank than is is to exitwhen I get mad!
      • Avatar 10718
        • Replied by
          Super Hero
          2134
        • last active 8 months ago
        I got $100 from Villento..don't ask how much I deposit

        I didn't know that's how they gage it.  That's what Wild Jack gave me too.

        A couple $50's couple $25's, and a bunch of Happy Birthday Cards, which is always nice anyway.

        They don't have to give you anything, so the the way I figure it is anything is nice.

        Happy Birthday!
      • Avatar 7133
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          Sr. Member
          352
        • last active 8 months ago
        man I'm a rookie! i think Ive deposited in all the casinos I like a total of 500! Hey how about you give me the 3000 and I will kick you in the privates and call it gambling? LMAO! Just kidding! Im sure over time I will have that much invested too. Ive only been online 3 months. I hope your ladies luck changes and you can cash out BIG!
      • Avatar 17011
        • Replied by
          Super Hero
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        lol...did you sreal that line from Vegas Vacation!??
      • Avatar 7133
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          Sr. Member
          352
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        YES I DID! Loved that movie! "Clark your monies goin down faster than a bottle of vodka at Courtney Loves house!"
      • Avatar 10718
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          Super Hero
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        satansmuff wrote:

        i dont think $500 is enough to get even $5.00...lol, I have made over $3000 in deposits at Villento and never once made a cashout, all they were willing to offer me was a whopping $10.00....even worse, i only got $8.00 as a birthday bonus a few months back.....i really have no idea why these casinos are soooo stingy about giving away a freebie, especially to someone who makes regular deposits and never cashes out...i'm not saying i never win....i just never cashout....you would think this is exactly the kind of customers the casinos would do anything to keep, besides what do they really have to lose by giving out a decent freebie, chances are you couldn't even make the playthrough requirements,


        Villento has decent promotions if you PLAY.  Monday-Wednesday they offer TRIPLE LOYALTY POINTS on a half dozen different slot each week, this really adds up, and depending on your status, you receive more or less.
        The more you play, the more you earn percentage wise.  Platinum, which I am receive full 100% Silver I think only at 50%, like that.

        On Thursday-Sunday They offer a match bonus, which also depends on your status.  They will give you a code, and you put it in yourself.  I receive a match bonus of 35% which they offer me $2000, every week.

        They also give me 40 Free Spins Every Tuesday.  And $100. Birthday Bonus.

        Villento...Love Em  They are not tight slots either.  They don't care if you cash out or not.  Its a casino.

        Nal
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        satansmuff wrote:

        lol...did you sreal that line from Vegas Vacation!??


        I think of that line from the movie all the time...and i only go to casinos a hand-full of times a year...just feel like walkin in the casino, throwing my $ in the cage at the cashier and yelling "can you please just kick me in the marbles and get this over with" instead of taking hours and hours to get the same result.

        Tony
      • Avatar 10718
        • Replied by
          Super Hero
          2134
        • last active 8 months ago
        just watched it again this afternoon..so funny
      • Avatar 7133
        • Replied by
          Sr. Member
          352
        • last active 8 months ago
        yeah husband says im a DORK got two movie quotes together  Larry the cable guy and vegas vacation. Im not the sharpest tool in the shed lol! Both movies are great tho

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