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Thank you for using our LiveChat Service. This is 'Rob'. How can I help you?austin87: hello may i ask what is manager withdrawer?
austin87: hello rob are you there
Rob: Please hold while I check your account, thank you for your patience!
Rob: The first thing I need to mention is that we don't allow players from Singapore,
Rob: In our casino.
austin87: den why are you sending emails and promotion to me , anyway for your info , your terms and condition never put Singapore , SO is it my fault that you are telling me to withdraw a penny of 100 is so difficult for you?
austin87: In Forum , everyone is saying Prism casino , slots of vegas about negative comments , I myself came to help you all , and said that you had send me 100 dollars and they will saying its a miracle ,
austin87: Im there helping the casino , and here you tell me singapore not allowed? why dont you check IP address Before hand and make yourself a good reputable casinos
austin87: in terms of condition also never stated SINGAPORE
austin87: Just because of a penny of 100 dollars you also cant afford to pay ? why still wanna open a casino when you invite players to come play and spamming our junks?
austin87: so what you gonna tell me now?
austin87: dont bother to pay up just becasue Im a SINGAPORE which your didnt mention in terms and condition?
austin87: my fault that i hit myself with a pillow?
austin87: REPLY?
austin87: stop treating your customer like this
austin87: im gonna report this incident to the high court of your area , BY ONLINE I can do alot of things, Its not about the money i want , its about you promotion getting spots on , making ppl play and ended up saying restricted country when terms and condition didn;t stated
austin87: whos is the unfair one here,
austin87: i would love to support a casino which is reputable and trustful , and not some casino which is somehow like coolcat and prism
Rob: To answer your initial question Manager Withdrawal - Transaction approved happens when we remove funds from a player that have never deposited and is asking for a withdrawal because in order to be eligible to withdrawal you must have a deposit in between free chips.
austin87: ok
austin87: i deposit den
austin87: how much?
austin87: Nobody stated i have to deposit
austin87: do you even send me any mails stating to deposit
austin87: Ok maybe its my fault
austin87: so i make a deposit get the money
austin87: what I need DO now
Rob: No it doesn't work like that, the deposit must between free chips and you already redeemed the free chips without a deposit and won, so you can deposit but you won't be able to cash out any winnings prior the deposit.
Rob: Welcome bonuses are limited to one bonus per player – which is defined as a family, computer, or address, unless by prior agreement by the Casino management.
Rob: Players are not able to redeem multiple free bonuses consecutively. Free chip promotions are meant only for our regular loyal players and unless otherwise stated in order to cash out on a free chip offer you should have an active depositing account If the player has redeemed one no-deposit bonus and is subsequently offered another one, a real-money deposit needs to be made in before the player can be eligible to redeem the second no-deposit bonus.
Rob: Casino management reserves the right to terminate or reject promotions at any time.
Rob: If a player uses a free promotional bonus that is not granted to him/her, any winnings generated from that promotion are voided.
Rob:
http://www.prismcasino.com/rules/ Rob: Is there anything else that I can help you with?
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