Springbok casino didn't pay me

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    Last post ago about 1 year by Total Raccoon
    12592719 1601604163395514 1411086530943469696 n
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      • 12592719 1601604163395514 1411086530943469696 n
        I won 3500R with bonus FEB29-FREE, this is their promotion mail

        R2900 free bonus

        Coupon code: FEB29-FREE

        Go to the cashier's 'Redeem Coupon' section and enter a coupon code above! General Springbok Terms & Conditions apply. This bonus is valid on February 29th only!. This bonus is only valid for Springbok Customers with a valid deposit between February 22nd and February 29th. The Maximum payout for this bonus is R3500

        Today I received this mail

        Dear XXXX,

        Thank you for your patience regarding your payout of R3,500.00 via NEteller.

        Unfortunately, this payout was denied as you have not upheld our max bet rule:

        Promotional Terms and Conditions:
        Max bet rule for all bonuses = R100.00. Any winnings plus bonus amounts derived from such bets will be voided.

        We have denied your payout and voided your winnings and your bonus.

        Should you require any further information or assistance, please feel free to contact us.

        Enjoy playing in the casino!

        Yours Sincerely,
        Emma
        Casino Payments


        This is very bad!  >:(
      • Dream rj small transparant
        • Replied by
          Super Hero
          2283
        • last active 7 days ago

        Thanks for this post from:

        • 12592719 1601604163395514 1411086530943469696 n
        Sorry to hear that, but rules are rules.

        It is very very Important to ALWAYS read the bonus terms and always look out for max bet rules.

        You will never get that withdraw i am afraid to say, but hopefully that is a lesson you have now learned, to always always read the bonus terms to any new casino you deposit and play at from now on.

        Also welcome to LCB family smiley
      • 13394020 1218790218133366 4368891687574982444 n
        • Replied by
          Sr. Member
          355
        • last active 9 hrs ago

        Thanks for this post from:

        • 12592719 1601604163395514 1411086530943469696 n
        Yap, now i can say they are right!!! They have the rule about 100zar max bet rule, i wrote a stupid complain some time ago cheesy:D And yap, you will not get that money!
        Rules are rules....
      • 12592719 1601604163395514 1411086530943469696 n

        Thanks for this post from:

        • Dream rj small transparant
        I was very stupid :'(

        Thanks God it is not 3.500€ tongue
      • 13394020 1218790218133366 4368891687574982444 n
        • Replied by
          Sr. Member
          355
        • last active 9 hrs ago

        Thanks for this post from:

        • 12592719 1601604163395514 1411086530943469696 n
        On the other hand- it's still around 200 euros cheesy:D:D Good luck next time at Springbok! smiley

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