Thanks DanielG (Golden Cherry)

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    Last post ago about 5 years by daniel.affactive
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          Super Hero
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        I would like to tell Daniel thanks for the help dealing with the stupidity of CS @ Golden Cherry. Daniel was able to get me the right information. First I had sent my docs. CS gave me the run away. First from it will be approved by Monday. To it takes 10 business days to approved. To it takes 5 business days - To We haven't seen you docs. Daniel got it straighten out for me in no time. After approval I requested a wire. It was approved the following business day. After about 4 days I didn't see the wire in my bank account. So I contacted support. Who seems as helpless as a new born baby. CS informed me that a check was mailed out instead of a wire. I asked for a tracking # and wondered why no one has informed me that. My withdrawal method had changed. CS was unable to provide me with a tracking #. She told me to write to finance dept to receive it. I explained that finance won't reply until next week. She apologized and said that's the best I could do. As CS is not allow to give out tracking information (LMAO!!!!). So I contacted DanielG here and with 1 hour he had my tracking #. I have now received my check and has busted it wide open at my local liqour store (LMAO!!!).

        Thanks Daniel
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          Superstar Member
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        wtg hun congrats on your win
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          admin
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        That is great news to hear chocolate and kind of you to thank Daniel on the forum. You were due for some good news and very happy for you! 
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          Super Hero
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        • last active 8 months ago

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        Thank you.

        The Faxbacks from all our brands should be approved in 3 business days tops (of course if all the details in place) and most of them on during 24 hours (business day)- you shouldn't been waiting that long.

        Checks- yes, we just started using as another withdrawal option. still in tests, so not all reps are aware of all the details - will be taken care of as well.

        Glad you enjoyed your winnings
        Daniel

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