THIS IS MY CHAT WITH 777DRAGON CASINO......VPL CASINO

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    Last post ago almost 7 years by satansmuff
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    satansmuff

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      • Avatar 17011

        satansmuff

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        You are now chatting with Paul
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        Paul: Welcome! It is great to have you with us. I am here to help you with anything you might need assistance with! :-)
        Me: hello...i would like to have my account here at 777dragon closed...i still have a balance but go ahead and KEEP IT
        Paul: Hi Kimhan, what is the reason that you would like your account to be closed?
        Me: 3 dep-osits...no a single bonus round and to top it off i just registered to play a $5 sit and go tourney and the damn game didn't even wotk....not about to sit here and get cheated out ofmy money!!!
        Me: HELLO???
        Paul: Our systems are currently offline Kimhan I do apologize, please contact us gain after 1-2 hours or send us an email with your request to help@vegaspartnerlounge.com
        Me: WFT??!
        Paul: Could we consider giving you some kind of bonus Kimhan, so you do not close your account with us?
        Me: you can consider it if you like, but i'm not about to sit here and make deposits at a casino when penny games don't hit bonus rounds and sit and go tourneys take your money and not let you play!
        Paul:  All our games are run by 'Microgaming's Random Numbers Generator' which is independent from any other part of the system. The Casino is checked on an ongoing basis by an independent auditor.
        We would like to mention that all card games are held with 1 pack of cards shuffled, with every new game.
        Me: AND WHAT ABOUT REGISTERING FOR TOURNEMENTS AND NOT BEING ALLOWED TO PLAY???.....JUST SIT'S THERE AND THE REELS SPIN AND SPIN AND SPIN WITHOUT EVER STOPPING, AND PLEASE DON'T GIVE ME ANY CRAP ABOUT INTERNET CONNECTION BECAUSE I GOT THE BEST INTERNET POSSIBLE
        Me: HELLO??????
        Me: ANYBODY THERE?????
        Me: THIS IS SOME GREAT SERVICE YOU GUYS GOT HERE.....JUST IGNORE YOU CUSTOMERS MID-CONVERSATION???
        Me: I WILL BE SURE TO POST A COPYOF THIS CHAT SESSION AT ALL THE CASINO FORUMS I AM A MEMBER OF
        Me: WHAT THE HELL......YOU JUST LEAVE WHEN YOUR IN THE MIDDLE OF TALKING TO SOMEONE???
        Me: HELLO
        Me: HELLO
        Me: HEELO
        Me: HELLO
        Me: HELLO
        Me: HELLO
        Me: HELLO
        Me: HELLO
        Me: HELLO
        Me: HELLO
        Me: HELLO
        Me: HMMMMM AND YOU GUYS WONDER WHY I DON'T WANT TO KEEP MY BUSINESS HERE

        --------------------------------------------------------------------------------
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        medtrans

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        Can't really blame the guy.  Who would want to take that abuse?
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        spearmint

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        Slotbeuker

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        Let the scatterbells ring!!!
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        Yup, you could have been a little less harsh on that poor support dude, he's just doing his job, he is not responsible for the progamming of the slots or the poor tournamentserver/software.
        BUT....I can fully understand your frustration, especially if you paid for a tourney and then the damn game crashes!
        Its the reason I never pay for a tourney, my keyboard or monitor would not survive if it happened to me..
        But its the same at all MG casino's, its just the buggy software, and MG refusing to do anything about it, they know the problem, but they don't give a sh*t.
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        CURTSONLYLOVE1

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        A successful person is one who can lay a firm foundation with the bricks others have thrown at them..!!!!!
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        i dont see the abuse, she said i would like to close my account and u can keep whatever money is in there..asked y she explained...then he went on to offer her a bonus and explain the randomness of the software... then told her the systems were offline and would she like a bonus.. and to come back an hour or 2 from now or use email..yeah she is right WTF...what systems r down she is in live chat and he can also offer a bonus so what system is down..that only added more fuel to the fire....then did not answer when she wrote in caps....

        people can say what they want about caps..i like to write in caps does not mean i am yelling...i usually fill out all registrations online in caps..just because...then when i finish and go on a forum i have to go back to small letters because i dont want people to ask me y i am yelling...I JUST LIKE CAPS...NOT YELLING..lol

        but seriously i dont see any thing wrong with her chat...
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        satansmuff

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        Thanks girl.....I didn't even notice the caps lol....but yeah, I never mind losing it's called gambling, but come on guys....give us a little play for our money thats all I ask..If i'm gonna deposit $50, play 20cents a spin I would expect to be able to hit a bonus game a time or 2 and maybe a little playthrough before they take it all.....AND nothing is worse than playing a tournement and half way though the game when your sitting in 1'st by over 6000 chips and the friggin reels start spinning without stopping!! I need to stop trying all these new places and just stick with Villento, Rich Reels and Casino Share.....never won at either of those places, but I always get my moneys worth in entertainment!! Plus so far all those places have refunded my faulty tourneys!

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