This may well have been done before but i just thought i would put down
the major things that i want from an online casino.
Then see what other players expect also and compare lists.
1. Quick "no hassle" payouts .
Without a doubt the top thing an online casino should be able to do for all players.
You shouldnt have to wait 3 weeks - (never) on a payout ever.
You shouldnt need to constantly e-mail and go to live chat and get nowhere.
Its frustrating , timewasting , etc (you get the drift)
2. Good Customer Service
I want a casino with good CS (it doesnt have to be all singing and dancing and
out of this world ) It just has to be helpful and polite and understand what i need.
Rude CS on live chat should never happen but it does and not replying to e-mails
is pretty common and really needs sorting in a lot of online gaming sites.
3. Great games
Some may not agree with me but quality of games and software is high on my list.
There are some sites that may have a certain game that i love playing and even if
i lose money on that game(slot) i dont feel so bad as i have enjoyed myself playing
that game . Obviously its a lot better if the game is great and you are winning on it
These Casinos can bang on about how great their bonuses are but what good are bonuses if you dont have the cash to deposit because your withdrawal is delayed 3 weeks, their customer service is rubbish and they have garbage games ?
Top 3 things an Online Casino needs to have
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