tropica over charged

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    Last post ago almost 7 years by genenco
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          Sr. Member
          276
        • last active 5 months ago
        i use prepaid card made depsoit yesterday for 40.00 ichecked my online statement and was charged 47.98. i sent them screen shot of statement they will not help me. watch ou for them
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        Hi Suzie,

        Can you please give me your casino login name and I'll have a look into this for you. I can assure you that we would never charge you for more than the amount you purchased.

        Kind regards,
        Duwayne
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        i sent you a pm with info
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          Mighty! Member
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        • last active 4 months ago
        Hey susie, any response?? Or resolution??
      • No avatar a78
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        Hi Genenco,

        Just to let you and all other readers know from a Tropica Casino point of view. Tropica Casino never overcharged the player and would obviously never overcharge a player. Doesn't make business sense.

        She used a prepaid credit card and only the prepaid card company would have added a extra fee as thats the only way a prepaid card can make money for the company.

        I asked the player to check with her prepaid credit card company and to let me know. I have yet to hear back from her. It's been a few days now.

        Regards,
        Duwayne

      • Avatar 10150
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          Mighty! Member
          3007
        • last active 4 months ago
        Thank Duwayne. I thought it sounded strange as I have had a PPCC and had a "Charge" higher then what I had hit it and it just was rejected.

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