tropica over charged

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    Last post ago over 6 years by genenco
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    susie h

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        susie h

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        i use prepaid card made depsoit yesterday for 40.00 ichecked my online statement and was charged 47.98. i sent them screen shot of statement they will not help me. watch ou for them
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        Hi Suzie,

        Can you please give me your casino login name and I'll have a look into this for you. I can assure you that we would never charge you for more than the amount you purchased.

        Kind regards,
        Duwayne
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        susie h

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        i sent you a pm with info
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        genenco

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        "Today, most of the good people are afraid to be good. They strive to be broadminded and tolerant. It is fashionable to be tolerant but mostly tolerant of evil and this new code has reached the proportions of demanding intolerance of good."
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          Mighty! Member
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        Hey susie, any response?? Or resolution??
      • No avatar a78
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        Hi Genenco,

        Just to let you and all other readers know from a Tropica Casino point of view. Tropica Casino never overcharged the player and would obviously never overcharge a player. Doesn't make business sense.

        She used a prepaid credit card and only the prepaid card company would have added a extra fee as thats the only way a prepaid card can make money for the company.

        I asked the player to check with her prepaid credit card company and to let me know. I have yet to hear back from her. It's been a few days now.

        Regards,
        Duwayne

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        genenco

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        "Today, most of the good people are afraid to be good. They strive to be broadminded and tolerant. It is fashionable to be tolerant but mostly tolerant of evil and this new code has reached the proportions of demanding intolerance of good."
        Just trotting along
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          Mighty! Member
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        Thank Duwayne. I thought it sounded strange as I have had a PPCC and had a "Charge" higher then what I had hit it and it just was rejected.

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