Trouble Lucky FALSE ALARM

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Last post made 14 years ago by genenco
loosealot
  • Started by
  • loosealot
  • United States Full Member 213
  • last active 4 years ago

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  • loosealot
    • Started by
    • loosealot
    • at Mar 22, 10, 01:36:19 PM
    • United States Full Member 213
    • last active 4 years ago

    I just made a deposit at grand eagle, and tried to claim a bonus, only to find out that chat is offline.  No prob, they'll be back, right?  So I called their 888 number- received a message from phone company that the number was not valid.  Strange.  I then tried all of the other casinos, and the SAME THING!  If the live help was not available, no biggie, but all of thier phone#'s not working?  I don't know.  Maybe we should all be careful until we can get ahold of them!

    Update-  I received a conformation email from them,  Computor generated, though.  I'll keep everyone posted!

  • Booo73
    • Replied by
    • Booo73
    • at Mar 22, 10, 01:52:25 PM
    • United States Super Hero 1212
    • last active 3 years ago

    Definitely keep us posted hun

  • MommyMachine
    • Replied by
    • MommyMachine
    • at Mar 22, 10, 02:00:55 PM
    • United States Mighty! Member 3746
    • last active 2 years ago

    keep us posted

  • Sparkz
    • Replied by
    • Sparkz
    • at Mar 22, 10, 02:11:33 PM
    • Russia Sr. Member 257
    • last active 7 years ago

    no offence and I hope you at least get your deposit back but if they are having bad problems it serves them right...

    how can a casino profit for inviting a selected few people only and then give out numerous free chips where many people are cashing in up to $500 for free??

  • loosealot
    • Replied by
    • loosealot
    • at Mar 22, 10, 02:16:33 PM
    • United States Full Member 213
    • last active 4 years ago

    I was able to cash out $500.00, so either way i'm in the good.  I had (have) high hopes for this casino.  They have been great until now, and maybe they still are.  They had a software upgrade thismorning- I'm hoping that is the problem.

  • TAAADAAA
    • Replied by
    • TAAADAAA
    • at Mar 22, 10, 03:23:36 PM
    • United States Superstar Member 5873
    • last active 3 hours ago

    I contacted live chat last nite, the waiting period was less than 30 seconds.  I emailed lucky creek for my document and got a reply of confirming document received in one hour after.

  • loosealot
    • Replied by
    • loosealot
    • at Mar 22, 10, 04:04:26 PM
    • United States Full Member 213
    • last active 4 years ago

    SORRY EVERYONE!!!  FALSE ALARM!!! TECHNICAL ISSUES!!!

    They are back online, and phones are working again.  I got my bonus, and all is well!  I just thought it strange no phones, no chat, no nothin!  Better safe than sorry?

    I'm so glad, I really like this casino!

  • genenco
    • Replied by
    • genenco
    • at Mar 22, 10, 05:22:59 PM
    • United States Mighty! Member 3032
    • last active 5 years ago

    That's ok, never worry about issuing a warning. I had an experience with Rivals being down, but they came back in less then an hour..But GEE that was a worry for me a poor gambling nut. grin

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