Vegas Amped the Prize is not paid 20 days!!!

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    Last post ago over 5 years by Johnny Karp
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        • Started by
          Sr.Newbie
          26
        • last active 16 hrs ago
        Hello.
        I was registered on link from this site in casino Vegas Amped
        Has satisfied all conditions on wager, has made the deposit 25$ and 27.08.2011 has ordered withdrawal 100$ (it agree rules).
        Has passed five working days, but a prize to me has not been paid.
        I have contacted support and they have answered me, that everything is all right and money will arrive very soon, and particularly maximum to 09,09,2011 (it was already next Friday.)
        I have told:-was good, I will wait.
        But next Friday (there have passed 10 working days) means again have not paid...
        I have again contacted support and they have apologised and have told, that at them any problems (which they do not wish to speak) and the prize will be paid in any case next week.
        Now the THIRD comes to an end!!! Week and I have again written them the letter.
        Here that they have answered me:
        "Following up on your email.
        We are sorry to inform you that the delay on pending withdrawals is
        taking longer than expected.
        However, we are working to resolve this and process your withdrawal as
        soon as possible.
        You can rest assured that you will receive your winnings.
        Our apologies for the inconvenience.
        Thank you for contacting us. If you have any further questions, please
        DO NOT hesitate to contact us again.
        Have a nice day.
        Sincerely,
        Vegas Amped Customer Service "
        Problem in that that similar email they have sent to me and in the end of last week.
        I repeatedly communicated in a chat with operators. They spoke that money will arrive very soon.
        From the moment of inquiry me of withdrawal there have passed 20 DAYS!!!
        Who can нибудь help?
      • 2d4818989f1ca7ccfaccc9b2527a6916
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          admin
          3701
        • last active 4 hrs ago

        Thanks for this post from:

        • Putting on lipstick emoticon 1
        • Me
        This casino has a decent reputation as far as I know so this might be just a temporary problem. However, such delays are not really acceptable so I hope that somebody here will be able to help you out.
      • Putting on lipstick emoticon 1
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          admin
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        Thanks for this post from:

        • Me
        • Index
        Hi tanunax,

        i am sorry to hear this and understand how frustrating it can be. After awhile you begin to lose hope feeling that you'll never get paid.

        I am sure Zuga will see that this issue will be looked into.

        Seems if there is going to be a delay, these casinos should say it from the start so players are prepared and not given false hope it will happen sooner.

        Lips
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        • Replied by
          Sr.Newbie
          26
        • last active 16 hrs ago
        Thank you for your responses.
        I'll wait for withdrawal.
        And what remains to be done.
        Good luck and good day.
      • Me
        • Replied by
          admin
          6679
        • last active 1 hour ago

        Thanks for this post from:

        • Index
        Hi tanunax,

        we have betcave representative on board. Vegas Amped is part of their network. You can post your complaint here : BetCave Casino or private message their Rep.

        best
        Zuga
        Rated:
        0.1
        / 5
        terrible
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        • Replied by
          Sr.Newbie
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        • last active 16 hrs ago
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          Newbie
          3
        • last active 8 months ago
        im experienceing the same problem, although it seems they are only updating there systems on Sundays.

        My withdrawal is no longer reversable since 12th September, but still no money, although i am hopeful.

        Hopefully they sort this out soon.
      • No avatar normal
        • Replied by
          Sr.Newbie
          26
        • last active 16 hrs ago
        Vegas Amped Casino till now have not paid a prize!!!
        There has passed already almost month!!!
        email the support service does not answer mine.
        In Live Chat speak: wait for the letter with full details.
        A week I wait.
        And anything!
      • 2d4818989f1ca7ccfaccc9b2527a6916
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          admin
          3701
        • last active 4 hrs ago
        Have you contacted their Rep. yet?
      • No avatar normal
        • Replied by
          Sr.Newbie
          26
        • last active 16 hrs ago
        What is "Rep." ?. I do not know much English
      • 2d4818989f1ca7ccfaccc9b2527a6916
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          admin
          3701
        • last active 4 hrs ago
        We have a representative of that casino right here on the forum, just go to this thread and contact him:

        http://www.latestcasinobonuses.com/onlinecasinobonusforum/direct-casino-support/betcave-casino/

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