Here's another example of how awesome Nicolas and Vegas Regal are:
I had a problem with a withdrawal last week- but it really wasn't even their fault- it was more of a mis-understanding on my part.
I have always deposited with debit or credit cards at VR and I assumed that if I ever got lucky and won I would be able to withdraw to my Quick Tender- since Rivals don't have checks or echecks anymore (even though I knew that, in the past, you needed to deposit with QT to withdraw to it).
Well, you still have to make at least one deposit with QT to withdraw to it.
Anyways- I started seeing alot of posts about VRC taking a long time to process withdrawals in the forums and it seemed like it was taking them a long time with mine- so I started to get pissed and made a negative post about them in another forum and also sent kind of a nasty email to their customer support when they told me that I needed to make a verification deposit with QT.
Nicolas saw my post and sent me a P.M. saying to give him my username so he could compensate me. I told him that it wasn't necessary but he INSISTED.
He gave me a very nice freebie because of the withdrawal and a very nice freebie for making a "useful suggestion" in the forum (I was actually dissing them).
I started feeling bad about sending the nasty email to support- so I sent them another email to apologize- and they respond by giving me another very nice freebie.
Plus I got the $50 and $5 freebies on Friday (and, of course, the many other various freebies since I signed up with them).
And I have only made like 5 pretty small deposits here so far.
What other casino treats it's players as good as Vegas Regal does?
None that I have played at- thats for sure.
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