vegas tech problem

One of our Representatives will be with you in a moment. The estimated wait time is 30 seconds.

You are now chatting with Darvey

Your Issue ID for this chat is LTK145020011720X

Darvey: Welcome to Casino Support. How may I assist you today?

you: hi

Darvey: Thank you, how may I assist you today?

you: yesterday I registered a wrong tournament

you: the $5 european roullete because i do not know how to play roullete

Darvey: May I please have your account number or email address so that I can better assist you?

you: I notified live support right away and he said that when the tournament over and I did not play, they will register me for other tourney

you: xxxxxxxxx@yahoo.com

you: this is at slot galore

Darvey: Thank you for waiting. I'll be with you in just a moment.

Darvey: I'm sorry for the delay. I'll be right with you.

Darvey: How to Play European Roulette

Darvey: There are two basic steps to follow to play a game of European Roulette.

Darvey: First use your mouse to place chips on individual numbers and the borders shared by two or four numbers. You can also bet on whether the number will be odd, even, black, red, low and/or high, by placing outside bets. Provided you have enough money and do not exceed table limits, you place any number of different bets.

Darvey: Once you have placed your bets press the SPIN button to start the game. The roulette wheel will spin and the ball will be placed on the wheel. The ball will eventually drop into one of the numbered slots on the wheel. If the number falls within the range of any one of your bets, you win!

Darvey: Refer to the Table Limits and Payouts to find out more about how much each kind of bet is worth.

you: I might want to learn about it later, but can you just register me for other tourney please?

Darvey: I will be right with you.

Darvey: That's not possible.

you: yesterday live support told me so, now you say its not possible

Darvey: That's correct. I'm sorry but there is nothing I can do for you.

you: can I chat with the manager please?

Darvey: No. I'm afraid not.

Darvey: There aren't any manager available at this time.

you: even if I do not know how to play roullete, I would play whatever.  I just didnt want to register and didnt play

you: this is B.S, I'll let the casino forum know about this.  thanks

Gosh taaa, that is BS.. i just hate talking to live support sometimes.. couldn't you withdraw yourself? I've registered for some and had withdrew it they put my money back in my account... unless the tourney went on and you didn't play.. its not going to be easy to get the money back or join another but let me know how it works for you because i have done this before..

this is it, as live support told me, they wont add another tourney for me nor give me the money back.

i took it as a loss for me and didn't go further, but if theres something in the future that can be done i wanted to know.. you can withdraw before the tourney but if it starts and you don't play then its a done deal i guess..