Vegas2web what a joke

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    Last post ago over 4 years by Cat50
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    misskitty

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        misskitty

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        Long story but I've been having some real issues with these people and the last straw was yesterday when they tried to get me to initial 3 pages of deposits half of which I never made.  But check this last e-mail I received after asking them to close my account for last time.  Looks to me like their on crack or something {See heading }




        Thank you for choosing Platinum Reels.

        It is with disappointment that we receive your request to have your casino account closed. If you are not entirely satisfied with your gaming experience please feel free to let us know. Here at Platinum Reels we pride ourselves in offering the best service to all players and value all feedback from our players.

        As per you request, your casino account has been deactivated. Should you wish to have it re-opened kindly contact support who will gladly assist you.

        Please feel free to contact us should you require any assistance. We are available 24/7 to assist you.

        Regards,

        Clerisa
        Vegas2Web


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        Cat50

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        lol half the casinos act like their on crack
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        Lipstick

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        They are under the same network of casinos and made an oopsy in the heading and body of the email! But i have never heard of a casino "initialing" deposits. Why did they ask you this if you don't mind me asking.

        Lips
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        misskitty

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        Hi Lips,  it is called a 'deposit declaration form', and it goes back 5 months.  I've never heard of it either.  I've been security cleared with documents for about 6 months now and just now received this form. I did initial my real deposits but then they tried to get me to initial All of them.  They have told me so many different stories to my inquiries lately that I finally gave up.

        the only reason I put up with it for awhile is because they take mastercard debit.  But i've decided the abuse was just to much for me so now i'm on a vacation from gaming for awhile.
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        dabigdog

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        major scam..........dont initial anything
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        Cat50

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        very interested to find out the reason you were asked to do this

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