Only my 2nd deposit with them, but I am super impressed!!!!!!!!!!!!!!
Please wait for a site operator to respond.
You are now chatting with 'Vicky'
Vicky: Thank you for contacting customer service, how may I assist you today?
you: hi Vicky earlier I made a deposit and asked the live chat rep what deposit bonuses I was eligible for, and he told me I only had a 10%. come to find out, I was eligible for 150% and I did not take a deposit bonus!
you: kind of disappointed
Vicky: Please provide me with your full name, date of birth and your registered email address.
Vicky: thanks xxxxxxxxxxxxxx
Vicky: please allow me a moment to check your account
Vicky: Josephine I am sorry about this misunderstanding
Vicky: we cannot see at first glance what promotions are available
Vicky: because our end looks a little different to yours
you: well he could have told me to check my email or whatever, that's $49 I missed out on!
Vicky: but of course I can credit the 150% for you
Vicky: yes I understand and I am really sorry
you: wow, I didn't expect that I am really impressed
Vicky: you deposited $49 and with a 150% bonus I can credit $73.50
Vicky: is that ok for you?
you: most casinos would have told me to get lost, you have earned a player for life!
Vicky: Wow thanks
you: so is there still 30X playthru w/ no max cashout?
Vicky: there's no max cashout and the playthrough is 20x
you: I am going to post this chat in the LCB forum if that's ok, you have really impressed me!
you: thank u Vicky. you have went above and beyond.
Vicky: thanks for the compliment
you: have a nice evening.
Vicky: I hope you continue to enjoy gaming with us
Vicky: have a good eve too
you: of course I will after this chat!
Now, seriously what casino does that for a 2-time depositor?! LOVE IT!!!!!!!! :)
VERY Impressed With Liberty Slots!!!!!!!! (Chat below)
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