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    Last post ago almost 7 years by jusus27360
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      Sr.Newbie
      26
    • last active about 2 months ago

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      • No avatar normal
        • Started by
          Sr.Newbie
          26
        • last active about 2 months ago
        Hello Folks,
        Just wanted everyone to see the chat I had with this casino, they closed my acct without warning:

        Please wait for a site operator to respond.
        You are now chatting with 'Rudy'
        Rudy: Hi Cynthia
        cynthia: why has my acct been locked?
        cynthia: Hello Rudy
        Rudy: How may I assist you?
        cynthia: it says my acct has been locked why?
        cynthia: still there?
        Rudy: Yes
        cynthia: ok
        cynthia: r u checking to see why?
        Rudy: I am sorry Cynthia, it seems that this account has been locked by Microgaming and unfortunately it will not be opened.
        cynthia: why
        Rudy: This is due to laws passed in the US
        cynthia: HuH/ i received a cd from rich reel casino and downloaded
        cynthia: there was no problem
        Rudy: Yes, but now it has been locked by them.
        cynthia: why are they sending cd to the us if they don't accept us players?
        cynthia: so the include Rich reel casno?
        Rudy: This is a law that has been passed by Microgaming
        cynthia: so do i get my money back?
        cynthia: I would not have joined if they were going to ban US players sepecially after spending the money
        cynthia: it wasn't much but it was enough fo rme?
        cynthia: was this a scam?
        cynthia: to sucker people into playing then ban them?
        Rudy: I see that you have deposited, claimed your Bonus and then played it so unfortunately you cannot get your deposit that you played refunded to you.
        Rudy: This was no Scam, and this is now out of our hands as we use Software governed by Microgaming
        Rudy: I am sorry

        Good luck to any US player that has an acct with them!
      • No avatar normal
        • Replied by
          Superstar Member
          5,793
        • last active 3 months ago
        I still can log in with rich reels, but it can be locked at any time by microgaming. 
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        hey of course this is how they do it now i could be wrong but i doubt it there was a window for about 3 days and as far i kno nobody sign up as a new player those were  old accounts hahah oh else would get a 50 reward they gotta to much attention for it so im sure there being watched
      • No avatar normal
        • Replied by
          Sr.Newbie
          26
        • last active about 2 months ago
        thanks for responding!
      • No avatar normal
        • Replied by
          Sr.Newbie
          26
        • last active about 2 months ago
        You were right they locked the Rich Reel acct too!

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