Just wanted everyone to see the chat I had with this casino, they closed my acct without warning:
Please wait for a site operator to respond.
You are now chatting with 'Rudy'
Rudy: Hi Cynthia
cynthia: why has my acct been locked?
cynthia: Hello Rudy
Rudy: How may I assist you?
cynthia: it says my acct has been locked why?
cynthia: still there?
cynthia: r u checking to see why?
Rudy: I am sorry Cynthia, it seems that this account has been locked by Microgaming and unfortunately it will not be opened.
Rudy: This is due to laws passed in the US
cynthia: HuH/ i received a cd from rich reel casino and downloaded
cynthia: there was no problem
Rudy: Yes, but now it has been locked by them.
cynthia: why are they sending cd to the us if they don't accept us players?
cynthia: so the include Rich reel casno?
Rudy: This is a law that has been passed by Microgaming
cynthia: so do i get my money back?
cynthia: I would not have joined if they were going to ban US players sepecially after spending the money
cynthia: it wasn't much but it was enough fo rme?
cynthia: was this a scam?
cynthia: to sucker people into playing then ban them?
Rudy: I see that you have deposited, claimed your Bonus and then played it so unfortunately you cannot get your deposit that you played refunded to you.
Rudy: This was no Scam, and this is now out of our hands as we use Software governed by Microgaming
Rudy: I am sorry
Good luck to any US player that has an acct with them!
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