villento casino support

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Last post made 14 years ago by jakoman
jakoman
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  • jakoman
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  •   I just wanted to say that I have spoken to their support on two occasions and each time they have been more than gracious.  They also gave me credits without me asking for them each time.  They are the best I have encountered so far.

  • Thats good to hear.  Thanks for letting us know.

    blue

  •   I just went to Villento and chatted with Ranier. He was real nice. He checked to see if I had an account there or if I was to use Rich Reels. Wasn't sure if I could have both. Don't remember signing up at Villento. I never could all the while playing at Rich Reels. I thought there might be a chance no deposit bonus there.... but darn, still look forward to playing there

  • I deposited my first 25 the other day at rich reels lost quick and they wouldnt give me anything for free......may I ask how much you had deposited to get a freebie??

    -Fryedaddy

  • I have made 60 in deposited.  I didn't use the bouses because at first I didn't know you had to go to a special page to redeem.  When I asked if I qualified for any welcome bonuses they credited $75 to my account no questions asked.  I asked how you qualify for the free spins this morning and they said I had to take the 3 first deposit bonuses.  I asked if I still could since I allready deposited and (maybe to avoid the question)they gave me 25 more.
      I told them both times when I asked that if I couldn't or didn't qualify I would be ok with it.  It may just depend on which rep you talk to


  • you wont get any freebies there, it doesnt matter how much u deposit, I think.  But they have free spins on every Tue for 52 weeks.


    I deposited my first 25 the other day at rich reels lost quick and they wouldnt give me anything for free......may I ask how much you had deposited to get a freebie??

    -Fryedaddy
    Rated:

    3/ 5

  • the deposit bonus for villento and rich reels runs from thursday thru sunday, and is from 30-35% i believe.  

    i think they have a good payout percentage, and that's why i play there.

    i have cashed out over $25,000 since November.

    i won my second royal for $8000. sunday night, since november...both of them for $8000.

    its already in my account.  this was on a $100. deposit.  
    they are quick, very responsive, and have met every request i have ever made.
    i even asked them to ship me a disk in a plain envelope once, so people in my house would not know i am gambling...they had it drop shipped from south africa in a special delivery package for me, so it would not come in the mail. (along with a 150% bonus no playthrough)

    i go back and forth a lot of places, and win a little, but always come back to my villento, and win everything.  ;D grin grin

  •     Bravo, Nalgenie, Is that a $2 machine?

  • yes..that is what i usually play after i build it up a little.
    $2. at max ....wooooooohooooo!!!

    twice in a month!! can you believe it!!!!!


  • just confirmed with livechat and he said that to qualified for 52 free spins on tue for 52 weeks, you have to deposit at least $100 each week


    I have made 60 in deposited.  I didn't use the bouses because at first I didn't know you had to go to a special page to redeem.  When I asked if I qualified for any welcome bonuses they credited $75 to my account no questions asked.  I asked how you qualify for the free spins this morning and they said I had to take the 3 first deposit bonuses.  I asked if I still could since I allready deposited and (maybe to avoid the question)they gave me 25 more.
      I told them both times when I asked that if I couldn't or didn't qualify I would be ok with it.  It may just depend on which rep you talk to
  • They told me it's at the promotions dept.s discretion, and the amount of deposit and what you play.

  • I have an account at Rich Reels, but im in the US. If not regestered at Villento I wonder if they would let me? I never signed up there, but for some reason I get promos in email from there.

  • yes, these are sister casinos, and you can also hook your accounts together and collect loyalties as one account.

  • you need to have a special villento link to register or villento cd



    I have an account at Rich Reels, but im in the US. If not regestered at Villento I wonder if they would let me? I never signed up there, but for some reason I get promos in email from there.
    Rated:

    3/ 5

  • You guys have to play the 75.00 tournaments it runs every 2 hours. 
    Have a great time playing all.

    Good luck all

  • they don't usually give me much - I've deposited a lot and never cashed out


  • they don't usually give me much - I've deposited a lot and never cashed out


    They are definately my highest paying.. 
                              Sunday won $8200.  Monday  Cashed out $7000.
                                                          Tuesday Cashed out $600.
                                                          Wednes  Cashed out $1200.

    I'll let you know how the rest of the month goes...

                               
    I decided to start making withdrawals, instead of just giving it back all the time...my work contract is ending soon  cool



                                                         
  •   I am soooo proud of you. You are my idol.

  • thanks so much helwin...
    i am proud of myself  grin grin grin

    i have been doing nothing but playing and winning, and donating for so long it is crazy.

    i have made a serious spreadsheet, and turned it into a project, so it is something i am in control of, instead of my usual lack of...

    i figure even if i make just 3-4 withdrawals a week, i will be in great shape.  grin

    so far, i am right on track with what i say i am going to do...hope it continues, and i don't get weak, like you know happens  cool Nal

  • WTG Nal I wanted to ask you which video poker you play at Villento. I'm not very good at playing but I am trying to learn. I have been using practice play to learn, then I will try it for real. I like the game, just not doing that good with it right now.

  • Some very nice withdrawals there Nal.  Congrats to you and well done for keeping a spreadsheet.  I should do the same.

    blue

  • thanks blue, and the spreadsheet is really helping me stay on my plan.

    i should have done this so long ago.  when i have a strategy, i stay right on top of it.

  • I figured it out,  what they did was retroactivly crediting me the deposit bonuses.  So now after I deposit if I loose I go to live support and ask if I am elgible for any bonuses,  they credit me with whatever their deposit bonus % is for the day.  I figure at least if I loose my deposit I know I will have a little bit more comming..

  • you can do it yourself too.

    sometimes i do it myself that way too.  sometimes i take the bonus upfront, sometimes i take it after.

    usually wednesday, they email you with your bonus codes, etc. that are good for thurs thru sunday.

    just go to the promotion tab on the casino, and do it yourself. 

  • Ahhh cool.. I may be a noob but I do learn fast

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