WARNING: Golden Casino is issuing BAD CHECKS! Read on.....

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    Last post ago over 7 years by bewbush
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      Super Hero
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    • last active 5 months ago
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      • Avatar 7881
        • Started by
          Super Hero
          1492
        • last active 5 months ago
        I have been with Golden Casino for over a year.  I would rate them as "good."  Reasonable fair play and reasonable payout.

        The first of September I received a payout check from them.  I deposited it in my bank account.  Today I recevied in the mail a notice from my bank the the check had been RETURNED.  ("Retuned by payers bank.")  I called them and, as you would image, the burden of proof to reconcile this is totally in my lap.  I am having to scan bank statements, copy of the returned check, etc....and sending it to their support.  Lord only knows how long that will take.

        I told them I want payment immediately, plus a nice free chip for the hassle.  If they don't comply I am going to cancel my membership. 

        I really thinking issuing bad checks is inexcusable.
      • Avatar 10150
        • Replied by
          Mighty! Member
          3007
        • last active 5 months ago
        OooOOOO!! Glad you posted on this. I'm only sticking with Go casino for now...Didn't really like Golden, but won't ever deposit with english harbor group.
      • Avatar 7881
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          Super Hero
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        Does English Harbour own Golden Casino?
      • Avatar 11084
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          Hero Member
          556
        • last active about 2 months ago

        I would be curious to know which casinos are owned by these same people, amd I hope you will keep us posted.  I'm sorry  this happened, I can only say I would be  very upset as well...........
      • Avatar 7881
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          Super Hero
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        Yeah, it was a shock.
      • Avatar 10150
        • Replied by
          Mighty! Member
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        • last active 5 months ago
        drpsyce38 wrote:

        Does English Harbour own Golden Casino?


        Not that I know, but they own
        Millionaire
        Caribbean Gold
        Super Slots
        English Harbor (It's known as the English Harbor Group)
        VIP Slots
        Silver Dollar
      • Avatar 7881
        • Replied by
          Super Hero
          1492
        • last active 5 months ago
        My experience with English Harbor has been excellent.  I actually got a wire transfer in 2 days this week with them!  I will keep folks posted about Golden Casino reconciling their bad check.  I scanned and emailed documents to them yesterday......no word yet!
      • Avatar 7881
        • Replied by
          Super Hero
          1492
        • last active 5 months ago
        It has been 24 hours.  No return email from Golden Casino and NO luck getting them them on "Live Chat."

        This is hugely disappointing.
      • Avatar 7881
        • Replied by
          Super Hero
          1492
        • last active 5 months ago
        After not hearing from Golden Casino, I called.  They had NO notes on my account from Thursday.  Nothing.  I have to start from zero making my case that their check was no good*.  I will keep you all informed.  By the way, Online Vegas Casino is a sister site.

        *Keep in mind, "making your case" includes getting them copies of your bank statements. 
      • No avatar normal
        • Replied by
          Hero Member
          963
        • last active 2 months ago
        Bummer.  Hope you get it resolved.

        medtrans
      • Putting on lipstick emoticon 1
        • Replied by
          admin
          12448
        • last active 15 min ago
        Doc,

        That is whats scary for an American player....it falls even more in your lap as a result. Not like we can call the authorities or the better business bureau. But with players posting and bringing awareness.......we learn to stay away.

        I hope it gets rectified for you.

        Thanks for the warning!

        Lips
      • Avatar 4454
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          Jr. Member
          50
        • last active 15 days ago
        golden casino, online vegas , and go casino are all 3 sister casinos and are  also owned by english harbour as well. good luck with any kind of compensation from golden casino. i had screenshots of megamoney mine paying me the wrong payout strait and blunt obvious and yet they told me just i was wrong and discontinued any further communication with me. it took me about 4 months in order to find someone in a high enough possition to assist me in getting my winnings owed to me and even then it was issued in casino credit and not just a check to me. like i said before good luck you will definatly need it!!!
      • Avatar 4454
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          Jr. Member
          50
        • last active 15 days ago
        genenco wrote:

        OooOOOO!! Glad you posted on this. I'm only sticking with Go casino for now...Didn't really like Golden, but won't ever deposit with english harbor group.


        GO CASINO IS A SISTER CASINO TO GOLDEN CASINO RAN BY THE SAME MANAGER EVEN
      • Avatar 6303
        • Replied by
          Full Member
          172
        • last active 17 hrs ago
        Sorry about your mess but i must laugh about it hahaha .I posted along time ago about this exect problem.I never got it fixed and was outa luck trying to get my money.After bitching about it,i was banned from thier casinos.SO i went to Utube and made a really nasty video about them.Mine started with SuperSlots and they are owned by the same people.I don't know how big your check was,but mine was over 4,000 and when i dep it i went shopping and then received letter from my bank.I still owe the bank money and lost my account.This had ruined me and its been 3 years since it happened.You will see others post the same stuff in the days ahead.Go Casino is even worse.But untill you get your so called winnings,just remember i Told you so!!
      • No avatar normal
        • Replied by
          Sr. Member
          311
        • last active 5 days ago
        Golden Casino is listed as Rouge at CM. I hope you get your money but probably not...I have read to many bad things about them and would never risk my money there.

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