WARNING: Golden Casino is issuing BAD CHECKS! Read on.....

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Last post made 14 years ago by bewbush
drpsyce38
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  • drpsyce38
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  • I have been with Golden Casino for over a year.  I would rate them as "good."  Reasonable fair play and reasonable payout.

    The first of September I received a payout check from them.  I deposited it in my bank account.  Today I recevied in the mail a notice from my bank the the check had been RETURNED.  ("Retuned by payers bank.")  I called them and, as you would image, the burden of proof to reconcile this is totally in my lap.  I am having to scan bank statements, copy of the returned check, etc....and sending it to their support.  Lord only knows how long that will take.

    I told them I want payment immediately, plus a nice free chip for the hassle.  If they don't comply I am going to cancel my membership. 

    I really thinking issuing bad checks is inexcusable.

  • OooOOOO!! Glad you posted on this. I'm only sticking with Go casino for now...Didn't really like Golden, but won't ever deposit with english harbor group.

  • Does English Harbour own Golden Casino?


  • I would be curious to know which casinos are owned by these same people, amd I hope you will keep us posted.  I'm sorry  this happened, I can only say I would be  very upset as well...........
  • Yeah, it was a shock.


  • Does English Harbour own Golden Casino?


    Not that I know, but they own
    Millionaire
    Caribbean Gold
    Super Slots
    English Harbor (It's known as the English Harbor Group)
    VIP Slots
    Silver Dollar
  • My experience with English Harbor has been excellent.  I actually got a wire transfer in 2 days this week with them!  I will keep folks posted about Golden Casino reconciling their bad check.  I scanned and emailed documents to them yesterday......no word yet!

  • It has been 24 hours.  No return email from Golden Casino and NO luck getting them them on "Live Chat."

    This is hugely disappointing.

  • After not hearing from Golden Casino, I called.  They had NO notes on my account from Thursday.  Nothing.  I have to start from zero making my case that their check was no good*.  I will keep you all informed.  By the way, Online Vegas Casino is a sister site.

    *Keep in mind, "making your case" includes getting them copies of your bank statements. 

  • Bummer.  Hope you get it resolved.

    medtrans

  • Doc,

    That is whats scary for an American player....it falls even more in your lap as a result. Not like we can call the authorities or the better business bureau. But with players posting and bringing awareness.......we learn to stay away.

    I hope it gets rectified for you.

    Thanks for the warning!

    Lips
  • golden casino, online vegas , and go casino are all 3 sister casinos and are  also owned by english harbour as well. good luck with any kind of compensation from golden casino. i had screenshots of megamoney mine paying me the wrong payout strait and blunt obvious and yet they told me just i was wrong and discontinued any further communication with me. it took me about 4 months in order to find someone in a high enough possition to assist me in getting my winnings owed to me and even then it was issued in casino credit and not just a check to me. like i said before good luck you will definatly need it!!!


  • OooOOOO!! Glad you posted on this. I'm only sticking with Go casino for now...Didn't really like Golden, but won't ever deposit with english harbor group.


    GO CASINO IS A SISTER CASINO TO GOLDEN CASINO RAN BY THE SAME MANAGER EVEN
  • Sorry about your mess but i must laugh about it hahaha .I posted along time ago about this exect problem.I never got it fixed and was outa luck trying to get my money.After bitching about it,i was banned from thier casinos.SO i went to Utube and made a really nasty video about them.Mine started with SuperSlots and they are owned by the same people.I don't know how big your check was,but mine was over 4,000 and when i dep it i went shopping and then received letter from my bank.I still owe the bank money and lost my account.This had ruined me and its been 3 years since it happened.You will see others post the same stuff in the days ahead.Go Casino is even worse.But untill you get your so called winnings,just remember i Told you so!!

  • Golden Casino is listed as Rouge at CM. I hope you get your money but probably not...I have read to many bad things about them and would never risk my money there.

  • I have played G.C. for a long time.  So far, never had any trouble and won money.  But this is off the charts bad!  No luck ever getting anyone in online chat.  When you call customer service you either get....1.  An idiot who knows nothing about your situation and you have to RE explain it a dozen times.....or....2.  I very smooth talking person who assures you it is being taken care of.

  • still nothing on the check??

    That's got to be one nasty bit of dirty dealing. Glad I don't deal with them..Now I know it's better to stay away.

  • Noting.  Zero.  No answer to my email.  Customer service keeps telling me it is being taken care of.

  • From what I understand English does not own golden. This is the run down of who is sister sites of who
        English Harbor, Super Slots, Silver Dollar, Millionaire,Caribbean Gold, and VIP Slots are all sister sites.
        "New" Golden,Go casino and Online Vegas are sister sites.
      I like English for thier free daily slots but if your not a big spender your bonuses are not great.
      I like Golden sites for thier mystery free bonuses and suprise bonuses and thier daily bonuses but ever since they took away the free lunch rolls and 7 pm free rolls I dont like depositing there. They now charge for all tournaments. It may be only 50 cents but its still not FREE!
          The best and fastest payout I have ever recieved was from sloto cash it was in my e-wallet account in 48 hours!

  • English Harbor, Super Slots, Silver Dollar, Millionaire,Caribbean Gold, and VIP Slots are all sister sites.


    Plus, they all have the free slots running. Sure it's all the same, but with 6 chances to hit it, having only one is too little smiley

  • Who did you finally get to help you I am also owed megamoney by these people and now they have locked out my account? And I can't get anywhere  PEASEHELP ME

  • Vicki....I kept calling.  You can FORGET about getting online help.  The problem is when you call you get someone new each time.  A lot of the representatives didn't make notes on my file so I had to RE-explain things each time.  But, I finally got a rep. to help me.  He said my money would be back in my account in under and hour....but.....it was two days.  At least I got it back in my account.  BUT...BUT...I am still waiting the wire withdrawal from it.  (I had done a check before and it bounced)  Good luck.  I would stay away from these people.

  • That's just so effing disgusting...I really feel bad for you drpsyce and hate to have you as the poster child for not playing there. So I do thank you, but feel bad for you about all this.

  • i member to englishharbour and sisters casinos,golden casino and their sisters aswell,dont play there,their game s fix,u can not win ,no chance,i never win money,dont deposit,stop

  • OMG wish I had seen this post last month. oh and Zuga think you shouldn't be moving the general discusions to casino that's why its called general. why I never saw this post

  • I don't think English Harbor is in the same family.  Their payouts are lightening fast.....LIGHTENING. 

    I did get my money refunded BACK into my Online Vegas Account, but they didn't put back in the orginial fees, which as a net loss to me.

  • OOPS hope they payout on the LCB invite tourney on the 20th lol


  • OOPS hope they payout on the LCB invite tourney on the 20th lol


    I was thinking the same thing and that's the reason I didn't sign up for it.  Also, many moons ago I downloaded Golden Casino and it took me forever to uninstall it.  I got everything out except for an icon on my tray that wouldn't go away.  After much research on the internet I finally got rid of it.  Since I am not a computer genius I don't think I want to download it again.

    medtrans
  • Fortunately, I have never had this problem with them starting from about 4 years ago when they took about 3 weeks and I received a check for $1000 and then about 2-3 months ago, I won a freeroll tournament from Online Vegas for $2,200.  Money was in my account, wired, in the 48 hours they said it would take.
    Isn't Golden Casino a spin off from Golden Nugget?  One of the original online casinos?
    I'm sorry that anyone is having bad luck.
    I wish you the best and hope it all works out!


  • Fortunately, I have never had this problem with them starting from about 4 years ago when they took about 3 weeks and I received a check for $1000 and then about 2-3 months ago, I won a freeroll tournament from Online Vegas for $2,200.  Money was in my account, wired, in the 48 hours they said it would take.
    Isn't Golden Casino a spin off from Golden Nugget?  One of the original online casinos?
    I'm sorry that anyone is having bad luck.
    I wish you the best and hope it all works out!
    i ll tell u something,ok...look at me now,,,YOU GOT JUST LUCK,NOBODY HAS GOT LUCK,,FUNNY

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