Ok this may be obvious for some of you but not for me. I got so frustrated tonight. Gonna try to keep it short but it won't be easy....
I got 10 euro free.
I asked about all terms in the chat so I would follow the rules.
I meet the wagering and so I deposited minimum 10 euro to withdraw.
They ask me to send in my ID and Skrill bla bla which I did ...
2 days later I ask what's going on, they say we didn't get any email.
I checked and send it again while having the support there.
Nope ... So after many attempts I finally got it over with my other email (both gmail).
Now I was verified and got a message that my withdraw is cancelled because I violated rule 27.
OK so heading to the chat to understand what rule 27 was which even the chat hardly could tell it turns out that you are not allowed to plae higher bets that 0.50 euro to meet the wagering on the free chips.
And of course they won't tell you before its too late!!!!
So people. All I say ... This gave me such headache. Verify my self, wait, chat 5 times to realize they "tricked" me and then forward me to a site with the rules AFTER I asked them in the chat.
I just feel this is another kind of "scam" even that they have their rules listed (hard to find) ....
So much effort for NOTHING.
So before you go for their 10 FREE remember to never go higher than 5% of the bonus bet or your withdraw will be gone... If I knew it would have been so easy!
200 thumbs down for the this casino for handling this so crappy.
WARNING - Real Deal Bet Casino
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