Warning with netspend visa

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    Last post ago about 5 years by bongo
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      Super Hero
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          Super Hero
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        This is the first time this has ever happened to me. the other day i tried making a deposit at bet phoenix it was declined. than 3 days later a charge came up on my netspend visa card. i tried to dispute the charge while it was pending and i couldn't. they said i have to wait until it goes to transactions bull*hit i think.they couldn't even tell me the merchant name all it said was SECURE ECOMMERCE CN . i did a search and nothing for that name came up, just other stuff. I called bet phoenix and they said it was not them. I have no idea how they got a hold of my card number but it pisses me off that i could not do anything to stop that transaction from taking place.I did file a dispute today but that will take from 30 to 90 days. I only use my netspend card for making deposits at casinos and getting my money off of paypal so not alot of activity on it but am just mad that visa netspend can't protect my money. so be careful if you have a netspend visa card.
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          Sr.Newbie
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        • last active 6 months ago

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        • Panda kiss
        A few months ago I tried depositing into a casino acct with my netspend visa. Transaction declined so I checked my acct online and it said it was approved  but the casino didnt receive it cause it never went threw. I called the # that was on the website and customer support credited back to my account within minutes. Maybe it was who you talked or the # you called. There are a few different #s to call depending on which state your in
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          admin
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        Hi shirl,

        How long ago did this happen? I would think the credit would go right back to your account since it was initially declined. Like Jeremy said it should credit back instantly. I know at the moment it may seem frustrating but it should clear itself quickly.

        I had this happen to me a time or two although not on Netspend and it was straightened out within a day or two. You might also want to check with the casino because sometimes transactions are pending and get hung up. This also happened to me once and the finance department took care of the mishap.

        What i am not understanding is if the transaction was authorized how is it getting declined in the first place? Seems to me it is negligence on the part of the casino not the bank who approved it.

        Lips
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          Full Member
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        • last active about 2 months ago
        I have been using nfinanSe prepaid visa debit cards and they work great!
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          Super Hero
          1,582
        • last active 19 hrs ago
            Absolutely cjdawgct,  they are the best, IMO.  I wanted to say something earlier.    Nfinanse IMO have some of the best, lowest fees around.  Love 'em.

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