weird 7Regal Casino T&C

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    Last post ago about 4 years by Wish4Wins
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      • Avatar 59233
        • Started by
          Hero Member
        • last active 1 day ago
        Hi guys just want to share this Sh*t that happened to me.
        I deposited 20 bucks at 7regal with 500% matchup and lost ALL.
        then i got an email with 10ND bonus.
        after playing a while i asked the live help.

        Here it goes:

        hi there
        am i done with my wagering
        Peter: Hello, I am Peter from the online support. How may I help you? 
        hi i would like to know whether i have met the wagering req
        Peter: Moment please I will check this for you 
        sure thank u in advance
        how's it sir?
        Peter: Thanks for waiting
        Peter: You still have to wager 2,26
        ok thank u so much
        Peter: Please note that the first deposit bonus, you can not withdraw.
        well what does it mean?
        Peter: The bonus you get on your first deposit
        i see
        Peter: In your case 100,- 
        Peter: you can not withdraw
        this is 10 ND bonus
        why is it 100?
        Peter: On your first deposit you received a 500% bonus
        yeah i lost that
        Peter: 500% 0f 20,- is 100,-
        it's still counted until now?
        Peter: Yes it's counting till your first withdraw then it will cut of
        well any terms and condition mentioning this?
        as far as i remember i didnt read any
        Peter: Just a moment will send you the link
        Peter: Please note that all First Deposit Bonuses are issued only for wagering purposes. Bonus funds will be deducted upon withdrawal/transfer request.
        what number states what u said?
        i have lost my first deposit
        then why is it still goes on to the next one?
        Peter: You only nmaked one deposit
        yeah i know and i lost it
        then why does it have to do with other ND bonus?
        Peter: You received 500% on you first deposit 
        Peter: correct?
        yeah i know
        then i lost ALL
        means i am not attached to any T&C for my first deposit
        Peter: Not possible because you did not maked a second
        then what happen if i make my 2nd deposit with NO deposit matchup?
        i will be free from the T&C of the first deposit of 500%?
        Peter: If you make a second if you loosing everything
        Peter: you can withdraw everything
        Peter: if not 
        Peter: the computer will count percentage of it
        Peter: pricip staying the same
        ok i make my 2nd deposit now
        i dont want any deposit matchup
        and i will withdraw my balance now
        that's possible right?
        Peter: It's better to play first with this one you willonly mixing up if you not loosing this one
        Peter: Ore win ofcourse
        well i just want to withdraw some first
        is that ok?
        and i want to be free from the 500% T&C
        Peter: You can withdraw everything what will be upside of 100,-
        Peter: It will be smart to try to make more out of it
        Peter: after the withdraw you will be free from this bonus

        Well does that sound weird?
        I lost all my 1st deposit and i am still attached to the T&C of the first deposit that all my withdrawal will -100 (500%x20)??
        by the way i made a withdrawal of $75 at the cashier.
        will update how it goes.
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        • last active 6 months ago
        I made my 1st withdrawal from7Regal some months back, but only after having made several deposits earlier on. Had no problem then, having no problems now either. New players MUST read the casino's Terms & Conditions first, or ask live chat about it, before making any deposit or withdrawal to avoid complications. 7Regal is one of my top 5 favourite playtech casino.

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