weird 7Regal Casino T&C

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    Last post ago almost 4 years by Wish4Wins
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        • Avatar 59233


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          Hi guys just want to share this Sh*t that happened to me.
          I deposited 20 bucks at 7regal with 500% matchup and lost ALL.
          then i got an email with 10ND bonus.
          after playing a while i asked the live help.

          Here it goes:

          hi there
          am i done with my wagering
          Peter: Hello, I am Peter from the online support. How may I help you? 
          hi i would like to know whether i have met the wagering req
          Peter: Moment please I will check this for you 
          sure thank u in advance
          how's it sir?
          Peter: Thanks for waiting
          Peter: You still have to wager 2,26
          ok thank u so much
          Peter: Please note that the first deposit bonus, you can not withdraw.
          well what does it mean?
          Peter: The bonus you get on your first deposit
          i see
          Peter: In your case 100,- 
          Peter: you can not withdraw
          this is 10 ND bonus
          why is it 100?
          Peter: On your first deposit you received a 500% bonus
          yeah i lost that
          Peter: 500% 0f 20,- is 100,-
          it's still counted until now?
          Peter: Yes it's counting till your first withdraw then it will cut of
          well any terms and condition mentioning this?
          as far as i remember i didnt read any
          Peter: Just a moment will send you the link
          Peter: Please note that all First Deposit Bonuses are issued only for wagering purposes. Bonus funds will be deducted upon withdrawal/transfer request.
          what number states what u said?
          i have lost my first deposit
          then why is it still goes on to the next one?
          Peter: You only nmaked one deposit
          yeah i know and i lost it
          then why does it have to do with other ND bonus?
          Peter: You received 500% on you first deposit 
          Peter: correct?
          yeah i know
          then i lost ALL
          means i am not attached to any T&C for my first deposit
          Peter: Not possible because you did not maked a second
          then what happen if i make my 2nd deposit with NO deposit matchup?
          i will be free from the T&C of the first deposit of 500%?
          Peter: If you make a second if you loosing everything
          Peter: you can withdraw everything
          Peter: if not 
          Peter: the computer will count percentage of it
          Peter: pricip staying the same
          ok i make my 2nd deposit now
          i dont want any deposit matchup
          and i will withdraw my balance now
          that's possible right?
          Peter: It's better to play first with this one you willonly mixing up if you not loosing this one
          Peter: Ore win ofcourse
          well i just want to withdraw some first
          is that ok?
          and i want to be free from the 500% T&C
          Peter: You can withdraw everything what will be upside of 100,-
          Peter: It will be smart to try to make more out of it
          Peter: after the withdraw you will be free from this bonus

          Well does that sound weird?
          I lost all my 1st deposit and i am still attached to the T&C of the first deposit that all my withdrawal will -100 (500%x20)??
          by the way i made a withdrawal of $75 at the cashier.
          will update how it goes.
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          I made my 1st withdrawal from7Regal some months back, but only after having made several deposits earlier on. Had no problem then, having no problems now either. New players MUST read the casino's Terms & Conditions first, or ask live chat about it, before making any deposit or withdrawal to avoid complications. 7Regal is one of my top 5 favourite playtech casino.

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