Weird incident...Will I get paid?

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    Last post ago over 6 years by Sparkz
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    Sparkz

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        Sparkz

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        Just had a very strange evening with "Stanleys Circus Casino". This is not the reknown rogue "Circus casino"  .">http://www.circuscasino.com although from previous dealings I wouldnt trust them... n now they are accredited on many sites .

        Funny thing this.. the casino is run by the same company that owned the casino i went into ages ago drunk (some may of read my story, where there was a grumpy african dealer, an old woman serving behind the bar, sky high prices and me drunk almost spilling beer on the felt)

        anyways, on to a brief summary of what happened ages ago...


        To put it simply, a few years back they mislead me to believe i had a bonus on my deposit since cashouts were declined and it showed activity of a bonus on my account. It was only when all was lost trying to meet this "WR" that they got in touch and told me the bonus was added by mistae and had already been removed and they were having problems paying to visa cards but if i had selected bank trasfer it would of been processed... great....

        since i wasnt happy with it I got in touch, told them to pass details to management. They said they would do it but it may take weeks for a reply...

        months later I never had a reply. So I got in touch again and they didnt even bother replying.


        Fast forwards to tonight and I was using my mums laptop (since my main studio computer blew up the other night lol) I noticed the casino was stil installed so I thought I may as well open it and see if they had dropped me some cash that I lost trying to meet the WR for a bonus I was made to think I had..... and wham... A popup came up and said $111.33 bonus has been added to my account...

        I thought it must of been from the management to appologise for their error causing me to lose the other year when I deposited.


        I start to play... barely played through $200 or so and emailed them to ask about WR... they told me its my 1st deposit bonus (very very strange indeed) and I only needed to play $300 more to meet the WR (even weirder).


        I played and played... got my balance to over $250... and then I was credited with a further $20.. I looked in my transactions and it said it was a bonus added.

        I clickd the bonus tabs and it told me $271.86 is withdrawable... and theres a 3rd bonus on my account.. a loyalty bonus which is a phantom bonus (to have it added it my account i needed to wager over $2000 more and the bonus is only $25.. .so no way!!)


        Doesnt it sound weird that all of a sudden im given a "first deposit bonus" of $111 a few years after my first deposit... then having a low WR on it (must of only been $500 WR) and then being credited wth a further $20 that I can withdraw as well...

        I have requested payout.... but what are the chances of tem paying up? anyone else had any similar things happen?

        thanks
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        Sparkz

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        well as an update... today was asked for documents, sent em and they said they were recieved and i wil be paid soon...

        sounds ok so far... cant moan about nearly $300 for free bcause of another possible error by them
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        wnanhee

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        Hiya,Sparkz...I am crossing my fingers for ya and hope you will get paid. Yeah,weird but it turned out to be a pretty good event for you since you won
        Please let us know when you finally get paid. Good luck!!! 
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        Lipstick

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        That is great news sparkz!!! Sending positive thoughts your way that you will be paid soon!!

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        Sparkz

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        thx all. Realy hope I get it as I need the cash after my stupid real slot machine frenzy today.

        Its weirder now. In "pending withdrawls" theres now nothing. even though yesterday it was there.

        However on the main cashier page it shows there in the list of recent transactions as "waiting"


        edit:

        according to support its not in pending because the withdraw is now no longer reversable and i will be contacted when it has been sent..... lets hope they send it
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        Sparkz

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        well very good news today , they sent an email saying it had been processed...wahoooo...

        I think its deserved. They made me lose before from giving misleading info. I have a sneaking suspiscion that this bonus was accidental as well since it was a 1st deposit bonus and was a very weird amount.... at least theyve sent the cash though....finally
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        Sparkz

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        just as a final update a big WAHOOOOO

        They paid me, once it was converted to UK £'s the total in my bank was £175

        It still doesnt change my opinion of them because of the ripof before, but it does make me believe that "bonus" was given to me by accident again but they didnt have time to remove it.

        No a bad result for an accidental bonus
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        blueday

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          Sparkz wrote:

          just as a final update a big WAHOOOOO

          They paid me, once it was converted to UK £'s the total in my bank was £175

          It still doesnt change my opinion of them because of the ripof before, but it does make me believe that "bonus" was given to me by accident again but they didnt have time to remove it.

          No a bad result for an accidental bonus


          Wow Sparkz.  That is a bit of a result.  Congrats indeed and thanks for letting us know.

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          Sparkz

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          not a problem i like helping by sharing experiences with places, I was suprised I got it. Spend now mostly on good things... real ales lol

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