I wonder sometimes what on earth they are there for if they don't answer you, seriously why have online chat support if they just ignore you, don't know the answers, are disrespectful in their welcoming (answering chat notifications with "hey") or are unknowlegable in your situations, none of this is support, it's hell
I signed up at Casino Grand Lux a top game casino did all i was supposed to do, contacted support for help.. "hello there i just signed up and i'm wondering if i might be honored with a free try chip and i would like to know about any specials you are running".. 10 minutes went by... meantime i'm checking out deposit and withdrawl methods, again i posted to chat window.. hello anyone there?.. another maybe 10 minutes went by.. still no one answered.. i was like hmm.. thought a minute, i'm like sheezzz they must be very busy.. then thought to try another approach.. "i really need help with this 50 dollar deposit" within a half a second i got a response.. the person said "hey" and nothing else.. and then i said... GOODBYE!
Now on another note.. theres another casino i found... this one is not top game but has the same name, i didn't sign up at this for it is no USA but i did get to play the games they are really nice, i know nothing of this casino, but thought maybe some of you might want to check it out
http://www.grandluxcasino.com/
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