Why??

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    Last post ago over 7 years by Lipstick
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        • Started by
          Superstar Member
          5,793
        • last active 3 months ago
        I'm bored today and redeemed $7 free at Royal Ace casino.  Never thought that I could win with this little amount.  I was up to $380 just in matter of 10 min of playing.  I redeemed free chip there before without depositing.  Now, I can't cash this one out  >:(

        Funny thing is I contacted livechat after the win and he reset the balance back to zero , now I can't even play for comp pts, lol.
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          Super Hero
          2,040
        • last active 6 months ago
        Hey hun, they will let u redeem free chips in a row, just not let you cash out.  You are one of the lucky ones, sometimes they close your account.

        GOOD LUCK!!
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          Sr. Member
          370
        • last active 20 days ago
        yeah Shelli I have been kicked out of a few. Coolcats, Wildvegas and Clubplayer.
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          admin
          12,356
        • last active 8 hrs ago
        Hi Taaa,

        I will never understand why these casinos would even consider locking any player out. If you win on a free chip...though it may be void for not following the rules...its a temptation to make a deposit.

        We all know our favorite casino....our favorite slot game...is where we won! I think it was smart on this casino's part they did not "lock" you out. Your a depositing player at many casinos...to lose you on a lock would be foolish.

        I hope some of these reps read these posts and can respond to why the hell they lock accounts. Of course if its repeated and a player continuously tries to cash a chip then they are not REAL players and should be banned.

        There is so many casinos out there with so many free chips....once in awhile we make a mistake..cut us some slack...warn us ...don't ban us...its your loss too.

        Lips

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