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    Last post ago almost 7 years by joejoe111
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      • Avatar 24450
        • Started by
          Sr.Newbie
          15
        • last active 6 months ago
        i won 145 after playthrough, i noticed you have to email e.t.c.. their form with images of bank card, statement and photo id... bank card and statement are fine as i have them, but i dont have a passport or drivers license so have no photo id, will they still pay-out if i explain this ??

        many thanks
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          admin
          20,434
        • last active 5 hrs ago
        Hi joejoe111,

        Which casino are you talking about?

        blue
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          Sr.Newbie
          15
        • last active 6 months ago
        it was on club player casino.


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          admin
          20,434
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        Do they have a live chat?  If so, I would be tempted to go on there and tell them your problem and see what they have to say.  It's best to find out from the start whether they will accept just the items of ID you already have.  If they won't accept only those 2 forms of ID then you need to find out what else you can send in place of the passport etc.

        It's best to find out exactly what your options are before you start sending emails with your documents attached. 

        Also make sure you send a copy of any live chat that you have with the casino to yourself (you should get the option at the end of the conversation).

        I hope this helps.

        blue
      • Avatar 24450
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          Sr.Newbie
          15
        • last active 6 months ago
        hi

        thanks for your reply, will try the live chat, fingers crossed 
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          admin
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        Good luck joejoe111.

        blue
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        • Replied by
          Sr.Newbie
          16
        • last active 6 months ago
        a few moths back i made the playthrough at crazyslots, max withdrawal 400. i made playthrough and had 400 to withdraw. they wanted the same documentation which i sent ok. my passport was 2 months out of date and they wouldnt accept it. point is casinos make up their own rules and i didnt get paid.

        hope you have better luck, .......
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          Mighty! Member
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        • last active 3 months ago
        joejoe111, please let us know how it turns out for you....

                                                              PMM
      • Avatar 24450
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          Sr.Newbie
          15
        • last active 6 months ago
        thanks, will let you know,.. hope it works
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          Sr. Member
          257
        • last active 6 months ago
        yea its a farce when concerning identification.

        Most of the time they require "photo id". Now why is that? they wont ever recognise you.

        Im in the same boat, i dont drive, have never been overseas and here in the uk they dont issue "government id cards"... many casinos have been too stupid to realise that and accept somethig else however a few have accepted a copy of my birth certificate
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          Sr.Newbie
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        Even with all the documentation I can't imagine you getting paid from club player I had alot of trouble with them years ago with a withdrawl. That was without a coupon too.
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          Full Member
          148
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        wow nice f50 or f60 there joejoe, but how do you drive it with no driver's licence?
      • Avatar 24450
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          Sr.Newbie
          15
        • last active 6 months ago
        its not mine lol.. it was up london, so thought i'd be the poser and get my pic done by it lol

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