Winpalace Withdrawal Declined Help please

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    Last post ago over 5 years by Dedi1981
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          Newbie
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        • last active over 5 years ago
        Hello, now has it ever caught me in terms of not a withdrawal, so I'm following a $ 80 bonus for getting the online casino Winpalace, I was thinking why not, then I saw this I must have put 500 times, then seen that it is not, of course, with roulette but with slots, no matter after 4 hours I was short of $ 5,600 and had it, requested payment, then came the first indication that I must fill out a form and with the bill pass, etc. Send a private address must be done made ​​after 2 days of the email, I should first deposit at least $ 20, okay opened my Neteller account back, paid $ 30, finally wanted to withdraw money and pay off the 1300 which then has not worked again, I am not tested, I was back in the chat in, who told me brief moment, then finally the confirmation was there and I was finally able to apply pay the $ 1300 via Neteller or, after 5 days, I asked how long it lasts it was called then 5-10 business days, but the chat operator said patience, the money is there in the next few days, and now the hammer today email your withdrawal was stoniert, her account is reset to zero euros, with the Bergündung I would not be playing roulette with the bonus money, it would be only for slots >:(

        The fact is I have implemented the bonus with slots and only a few times roulette played until I saw it, it does not bring, because the bonus can be even played through with only slots I have been paid, was confirmed to me everything is okay, the payment runs, cash is on the way and then as an absolute bullshit!

        What can I do now, I think something is absolute fraud, and the worst thing is, I have yet paid what?

        I'm sorry for my bad English

        Peace

        Lutz


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          Mighty! Member
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        • last active 10 hrs ago

        Thanks for this post from:

        • Me
      • Avatar 26589
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          Mighty! Member
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        Adding:  If I understand correctly, you played a game that is not allowed.  Was this a free chip or a deposit bonus?
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        no despoit bonus 80 dollar 500 times = 4000 Dollar, to payout
      • Avatar 26589
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          Mighty! Member
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        I've never heard of a $4,000 payout on a no deposit bonus.
        If anything, you may get $100
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          Super Hero
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        maybe you made mistake when you were reading T.C, because i don't believe that for no deposit bonus some casinos paid much like that.. 
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        gabby wrote:

        I've never heard of a $4,000 payout on a no deposit bonus.
        If anything, you may get $100


        I don't know the T&C for this casino, but I've been paid that amount and more on a ND chip at another RTG before.  They gave me $25, and paid in 3 days.
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          Super Hero
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        mmm not playing in rtg playtro very high ,games dificults....
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          Hero Member
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        • last active about 2 months ago
        i had the same, made playthru but they wont pay me...plus i only played it on the slots...had over $2000... i never trust RTG... too many rogue casinos

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