WINWARD CASINO, yes another Top Game site, AVOID THIS ONE 2

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    Last post ago about 6 years by gunnylab
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    gunnylab

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        gunnylab

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        This will probably be my last new topic set up for all of you.  Other than some RTG tourneys and playing every so often at one of the Rome Partner sites, after the following Winward Casino withdrawal issue I am retiring from online casinos.  Four times these idiots at Winward Casino sent me the following email followed by my final email to them.  I finished playing my original $250 withdrawal down last night to zero because enough is enough b.s. from them.  Hope you enjoy this.

        Dear Howard,



        Thank you for contacting us!

         

        Please note the name at UseMyWallet shows as Howard B. Howard which is different from the information at your Winward profile. We strongly recommend you to contact your UseMyWallet agent and have them update the correct information, and provide us copy of a document showing the updated name.

         

        If you have any other question or concern, feel free to contact us back.

         

        MY QUICKTENDER ACCOUNT NAME SAYS HOWARD B JACOBS.  It doesnt matter now anyway because last night I played my account to zero because for $250 I got tired of being SCREWED over by the Winward finance department.  The Quicktender (usemywallet) customer service representatives doubled and tripled checked my account information and said you were the problem.  THREE TIMES I ASKED FOR THE TRANSACTION NUMBER FROM YOU ON MY REJECTED WITHDRAWAL DEPOSIT TO USEMYWALLET DO YOU THINK I EVER GOT THAT INFORMATION FROM YOU????????????  NOOOOOOOOOOOOOOOOOO, JUST THE SAME STUPID RESPONSE "HOWARD B HOWARD".  Go screw with other people's withdrawals you will never see me playing at Winward Casino again.  I am really mad about 2 things. First, I wasted $300 playing at Winward and second, I wrote an email telling management thank you for running a refreshing problem free Top Game site.  I WAS WRONG. I am totally convinced now when a company signs an agreement with Top Game software company they are given a list of unused reasons to screw with customers with their withdrawals.  You all join the team of Aztec Casino, Vegas21 Casino, Yes We Can Casino and a couple of others as the best of the best with excuses for not paying.  I belong to one of the largest online  gaming groups called Latest Casino Bonuses.  The members and visiting non members will be made aware of this.  OH, I DONT NEED ANOTHER EMAIL SAYING "HOWARD B HOWARD", enough of the stupidity.  One last thing, when you are bored go look up top game sites under search and find out why Top Game Casinos have such a terrible reputation.  Its ashame all top game sites except a very few select ones dont just go out of business to save players alot of aggravation. 

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        gunnylab

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        Well here is round 5 with Winward Casino.  I said I played my account down to zero but I had to get another response from them for no reason.  Enjoy some more.

        Dear Howard,



        We hope you this email finds you well.

         

        We are sorry you were not able to wait until the name was accurately corrected by UseMyWallet. However, feel free to confirm it for a future payout request. Also, have in mind no transaction is provided unless the transfer was successfully done; therefore, there was no number to provide.


        For the last time, there is nothing wrong with the name on my usemywallet account !  I received a deposit into my usemywallet account I think 4 days before you tried and it was in my account without any problems.  More than once the customer service people at usemywallet said there was a transaction number when my money was sent to them by you, this is how they solve problems.  The research they could do showed no rejected transactions for my account.  Not once, not twice but 3 times they said my account name is Howard B Jacobs, I sign in it says Howard B Jacobs.  Yet again you have to write me another email saying have usemywallet change my account name.  Now if you were me who you going to believe in this matter????  Usemywallet where a deposit into my account has never been a problem or a top game site?????

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        chocolateman

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        gunnylab will you ever learn when it comes to top game casinos??? AVOID!!!
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        gunnylab

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        Lol, I am a stuborn old, little basturd.

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