Worst Customer Services your experiences

Anything related to casinos, casino games, new casinos, tournaments etc.
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    Last post ago almost 2 years by chocolateman
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    ljiljka

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        ljiljka

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        For me the worst support has all casinos of WHG (International) Limited Casinos group.
        Their live chat support is slow. When you contact their live chat support then you will often have to wait an average of 30 minutes  for an operator to come online. Also iNetBet eu Casino has a very poor customer service.
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        Armage

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        I don't remember if i had very bad support, but i hate then i froced to wait 30min or longer responses in the live chat.. if you asking about deposits, so they will be very pleasent and will help immediately. But noy all casinos of course, many of them where i'm playing, quite satisfied.
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        Cat50

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        It has been so long ago since i have had a bad experience, that i can not recall which casino. I think the worst was Planet 7 which was years and years ago. I can vaguely re call an issue with their bonus and they said that it was my problem and closed chat. I try to stay away from live chat unless i have no choice.
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        jodiisgreat

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        Either inetbet or any of the main street group (Vegas casino online and affiliated casinos). Main Street is slow and rude and inetbet only answers emails when it behooves them.
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        chocolateman

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        Inetbet has to be amongst the TOP 5. They are horrible...
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        budala

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        Rival casinos have the worst CS as they all share the same staff/ personel and support is proved by software solution and is not inhouse ( granted with few excpetions )

        Then there is Virtual group CS ( coolcat, prism etc ) , these guys will give you the runaround of your life when it comes to cashouts.

        Pamper casino ( diaper lol ) CS is bad as well.
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        chocolateman

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        2fast4u wrote:

        Rival casinos have the worst CS as they all share the same staff/ personel and support is proved by software solution and is not inhouse ( granted with few excpetions )

        Then there is Virtual group CS ( coolcat, prism etc ) , these guys will give you the runaround of your life when it comes to cashouts.

        Pamper casino ( diaper lol ) CS is bad as well.


        I haven't played Rival casinos in ages. But let me guess CS agent Tony is the bad apple?

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