Yet another bummer for Vegas Casino Sites this one from goldencasino

    1,925
    views
    2
    replies
    Last post ago over 7 years by drpsyce38
    No avatar normal
    • Started by
      Full Member
      159
    • last active 8 months ago
    Headline back 23

    Readers of this topic also read:

    Please or register to post or comment.
      • No avatar normal
        • Started by
          Full Member
          159
        • last active 8 months ago
        I received in my mail this morning (well Thur.morn)also it is going by on the banner at Golden Casino
        CLAIM CODE: SURPRISE BONUS   Free Cash Bonus
        Contact Customer Support with your Claim Code to have your bonus credited to your account. Bonus Rules apply.

        So I used LivePerson to contact them and here is the 1rst operator responce

        EricJ: Thank you for contacting us, my name is Eric, how can I assist you?
        you: xxxxxx xxxxx xxxxxx xxxxxxxx@hotmail.com coupon SURPRISE BONUS
        EricJ: Thank you very much, allow me a few minutes to review your account please.
        you: np
        EricJ: unfortunately, at the moment we won't be able to give you the Surprise Bonus since your account has no recent activity, the system won't allow us to credit your account.
        you: well then i guess you shouldn't send out email's you wont honor and further ill post this in forums of latestcasinobonuses.com

        So needless to say I'm pissed! So I called on phone and the girl on the phone was standing behind what Eric had said BUT while waiting on the phone forever decided to give LivePerson another try here is what that operator said

        JoseDom: Thank you for contacting customer care , how may I help you?
        you: xxxx xxxxx xxxxxxx@hotmail.com
        JoseDom: hi
        you: hi I'm on phone with you all and I'm very upset that you all wont honor your surprise bonus to me
        you: i made 2 deposits in June
        JoseDom: Please allow me a few minutes to verify your account.
        JoseDom: OK
        JoseDom: we will make an exception
        JoseDom: and you will see it in a few minutes
        JoseDom: OK
        JoseDom: enjoy it
        you: OK tyvm that's the right answer
        JoseDom: no probelm

        But yet again another bummer from the people of Vegas casinos still nothing
        Oh and FYI I have made over $1000 in deposits to there sister site GOCasino because there promotions are awesome that's why!
        Would you turn down 100% Bonus on 20 deposits?


        Oh this is an add to this post woke up this morning wohoo had $2.50 in bonus what a bunch of &*^*&%^
      • Avatar 7881
        • Replied by
          Super Hero
          1492
        • last active 5 months ago
        Golden Casino was the first casino I played online.  At first, it was great.  But, I sure don't use them anymore.  I have no evidence they are crooked, but my dealings with them demonstrates they are sloppy and have poor customer service.

      lcb activities in the last 24 hours

      • 25
        new members
      • 708
        members online
      • 15513
        guests online
      • 134
        new posts
      • 589
        free games played
      Join the club

      Most viewed forum topics

      • Key111
        You've made a deposit and gone straight away to one of your favorite games. Sadly, your bankroll has dwindled down to a zero balance.  There is nothing left to do but close the virtual  window on another Jackpot dream...
        Penny for your thoughts...
      • Avatar 6303
        Hello,  I have waiting 4 weeks for a 600.00 payout i requested and it was declined for unknown reasons.I have had no problems till now and i really need this winnings.My car died and has been fixed but im short...
        Raging bull no pay
      • 1
        TTR Casino TTP Team is pleased to announce that we've given you 10 Frispinov the game from NetEnt - Wild Wild West. - There are no requirements for Wager! - Restrictions on the win - no! - Action frispinov last 48...
        TTR Casino No Deposit

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this

      Submit
      39012170