Last post ago almost 8 years by blueday
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      • Avatar 4382
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        • last active 8 months ago
        General Info
        Chat start time  Jun 13, 2009 1:48:21 PM EST
        Chat end time  Jun 13, 2009 1:58:03 PM EST
        Duration (actual chatting time)  00:09:41
        Operator  Lilly

        Chat Transcript
        info: A site operator will be with you momentarily. Please be reminded, in order to ensure your future deposits and withdrawals are processed efficiently, it is very important to verify that we have your current personal information updated in our system along with any documentation necessary for withdrawals. Thank you for your cooperation.
        info: Thank you for using our LiveChat Service. This is 'Lilly'. How can I help you?
        Lilly: Hello!
        oracio: hi
        oracio: i got your e-mail today
        oracio: sayin my payment is no't going to send soon
        oracio: howe that is possible
        Lilly: as I explained US government  is putting obstacles that delays the payment of the transactions
        oracio: and howe the government is going to capture the money
        Lilly: if they note a check is sent from a casino
        Lilly: they can take that check
        oracio: can you be honest and tell me if I'm going to get pay or not
        oracio: that way I'm not waist my time
        Lilly: Of course you will receive the approved amount
        oracio: can you give me an expecific day
        oracio: if that the case whit USA government why the casino allowed people from USA
        info: Chat session has ended.
        After i talk several times whit live chat this is the results,i Ben trying to whitdrawl since 05/09/2009 and all ear is excuses, any one knows any department for complains, thanks for your help. >:( >:(
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        Firstly - which casino was it and secondly, where abouts are you from?

      • Avatar 4382
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        • last active 8 months ago
        this is from cool cat casino and I'm from Santa Rosa Calif.
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          Superstar Member
        • last active 4 months ago
        I got the same reason from her couple months ago.  But don't worry, they will send you your winning, and they won't tell you a timeframe as when they will send it to you thou.  I kept contacting deposit/withdrawal livechat everyday until I got paid before.  after lily gave me that reason, 3 days later I got paid thru usemywallet.

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        look like you may get paid at some point very soon then.

        By the way - welcome to LCB!


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