21 Casino

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    Last post ago 4 months by FruityJelena
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      • 21 casino logo new
        • Started by
          Casino Rep
          2
        • last active 7 months ago

        Thanks for this post from:

        • Me
        • Index

        Hey guys,

        Just making a thread where any members of LCB can contact me regarding 21 Casino.

        We will shortly be making a new welcome offer for LCB so keep your eyes peeled for this. I look forward to hearing about some of your experiences, and regular players, keep an eye out for the changes we are making in the coming weeks which you're sure to enjoy .

        Regards,

        Alistair.

      • Index
        • Replied by
          Sr. Member
          460
        • last active 3 months ago
        Welcome to the forums!
      • 21 casino logo new
        • Replied by
          Casino Rep
          2
        • last active 7 months ago
      • Anchi
        • Replied by
          admin
          4192
        • online
      • Fruitcasalogo
        • Replied by
          Casino Rep
          36
        • last active 2 days ago

        Thanks for this post from:

        • Me
        • Index

        Hi there LCB :)

        I'm Jelena - your new Representative for 21 Casino here!

        21 Casino is the most feminine looking one, that's why I personally really like it :D

        And there's also lovely 121% to unlimited amount welcome bonus + 10 Free Spins on top of that. But that's just a starter, since there is more bonuses and promotions running - you can check them all on our promotional page!

        If you have any positive or negative message for me, feel free to PM me or send me an email to jelena@21affiliates.com.

        I'll be more than happy to hear from you :)

        Cheers!

      • Photo
        • Replied by
          Newbie
          9
        • last active 5 months ago

        Hi, Isigned up for this bonuson 10/27 and after I regisdtered account was not able to log in. A day after I emailed support, I received a confirmation from their customer service that my account is unlocked and confirmed that this is the bonus I have for my account,.

        I deposited minimum to claim this bonus on 10/28 and won GBP 900.

        Until noiw I have not seen payment after first delayiung my verification by not even sending me a notice after I wqinw requesting documents. Once I sent them they delayed the verification notice again and this time when I logged in last week my pending withdraw was back into my main balance again without notice or reason sent by email. When I asked live support they apologized and assureds me that this willl be taken care of.

        Two days ago I was happy when they finally contacted me by email saying that I should see the withdraw the next day however it may take 2 business days. See messge below:

        I logged in yesterday and did not see anything happen and decide to gice it another day before I asked any questions. Today I logged in again with nothing happening and this time I contacted live cvhat and he told me that he will escalate this matter to finance.

        I can certainly understand that paying 900 on a 10 deposit might not be their main priority and like to try delay tactics to try and get the lost back., However, enough is enough and this isn't proper anymore that's why I decided to come out and let people be awarte of this good promo might not be paying out winnings Please help and contact the caino rep to process the payment ASAP as its coming to an weeken and they might be closing soon.

      • Index
        • Replied by
          moderator
          1890
        • online

        Hey Thomas Chen,

        We've notified the casino rep. We'll keep you posted. 

      • Photo
        • Replied by
          Newbie
          9
        • last active 5 months ago

        Hi guys thanks for your kind support and the following is the latest update and basically back to day I and I just don't understand how this can drag on day after day...

        ---—-------------------------------------------------

        Rob Fri, 11/11/16 03:18:45 am America/Mexico_City

        Hey there! How can I help you today?




        thomas817 03:19:37 am

        Hi I like to check my withdraw as another day has passed from the day I received email saying it's getting processses




        Rob 03:20:25 am

        hello




        thomas817 03:20:34 am

        Yes




        Rob 03:20:37 am

        its take 2 a 3 workingdays
        then you have it




        thomas817 03:20:52 am

        It has been
        This started from Oct 28th :) 03:21:09 am




        Rob 03:21:37 am

        i shall look again into your account




        thomas817 03:21:47 am

        Pls do




        Rob 03:27:06 am

        Your payment is checked, you will receive as soon as possible a mail from us




        thomas817 03:27:31 am

        What do you mean
        It means today or no? 03:28:28 am
        Then what was that you just checked and told me about 03:29:31 am




        Rob 03:30:53 am

        no sorry ,you will get a mail today or tomorrow




        thomas817 03:31:08 am

        Why so long




        Rob 03:31:53 am

        everything has to be checked




        thomas817 03:32:07 am

        Okay then




        Rob 03:32:25 am

        have a nice day
        bye

        Hi guys thanks for your kind support and the following is the latest update and basically back to day I and I just don't understand how this can drag on day after day...

        Please let me know if you have heard back from the rep. thanks

        ---—-------------------------------------------------

        Rob Fri, 11/11/16 03:18:45 am America/Mexico_City

        Hey there! How can I help you today?

        thomas817 03:19:37 am

        Hi I like to check my withdraw as another day has passed from the day I received email saying it's getting processses

        Rob 03:20:25 am

        hello

        thomas817 03:20:34 am

        Yes


        Rob 03:20:37 am

        its take 2 a 3 workingdays
        then you have it

        thomas817 03:20:52 am

        It has been
        This started from Oct 28th :) 03:21:09 am

        Rob 03:21:37 am

        i shall look again into your account

        thomas817 03:21:47 am

        Pls do

        Rob 03:27:06 am

        Your payment is checked, you will receive as soon as possible a mail from us

        thomas817 03:27:31 am

        What do you mean
        It means today or no? 03:28:28 am
        Then what was that you just checked and told me about 03:29:31 am

        Rob 03:30:53 am

        no sorry ,you will get a mail today or tomorrow

        thomas817 03:31:08 am

        Why so long

        Rob 03:31:53 am

        everything has to be checked

        thomas817 03:32:07 am

        Okay then

        Rob 03:32:25 am

        have a nice day
        bye

      • Fruitcasalogo
        • Replied by
          Casino Rep
          36
        • last active 2 days ago

        Thanks for this post from:

        • Index

        Hey Thomas :)

        I saw your issue, will be back here asap with more info for you!

      • Photo
        • Replied by
          Newbie
          9
        • last active 5 months ago

        Hi Jelena,

        Thanks and appreciate your prompt response and follow up on this issue.

        Look forward to hear from you soon.

      • Photo
        • Replied by
          Newbie
          9
        • last active 5 months ago

        Thanks for this post from:

        • Me

        Hi Melissa, Jalena, and all whom had offered assistance to resolve this issue,

        Thank you so much as I have just received payment for the winning.

      • Index
        • Replied by
          moderator
          1890
        • online

        Hey Thomas Chen,

        That's good news. Awesome. Congrats. 

      • Fruitcasalogo
        • Replied by
          Casino Rep
          36
        • last active 2 days ago

        Thanks for this post from:

        • Anchi
        • Me
        • Index

        Hi Thomas :)

        Happy news which just made my day!

        I'm very glad that your money is with you now. Big sorry about a delay, hope it won't stop you visiting 21 Casino and hopefully winning more in the future :)

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