Atlantis Gold | Treasure Island Jackpots | Mermaids Palace | Monarchs Casino

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Last post ago over 1 year by wabeeth
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      • Started by
        Casino Rep
        39
      • last active 7 months ago

      Thanks for this post from:

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      Hi Players!!

      This is Cristine Reyes. I hope you are having a great day of playing! 

      If you have any questions about Atlantis Gold casino, Treasure Island Jackpots, Mermaids Palace and Monarchs Casino  let me know and will surely respond with you as soon as possible.

      Feel free to always send emails to support@atlantisgoldcasino.com.

      Goodluck!!

      ~Cristine
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      • Replied by
        admin
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      Hi and welcome Cristine.  Thanks for being here for us all.

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      • Replied by
        Sr. Member
        319
      • last active 2 days ago
      Hi Cristine,

      I PM you regarding my problem. I also talked to support and they told me it was a tech problem and they forwarded my account to the tech dept, but its been 3 days and still unable to login.  Well i guess they don't want my .  i would appreciate if you can help me.  You can PM and i will give you my login.    Thank you
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        Jr. Member
        85
      • last active 7 months ago
      I made a withdrawal of £100 on the 5/12/12 ,still no payment....can you sort this out please.
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      • Replied by
        Jr. Member
        85
      • last active 7 months ago
      Is Atlantis Gold a scam casino? I made a withdrawal on the 5/12/12, was asked for the authorization form which i scanned and sent back with my docs again on the 11/12/12, i finally got an Acknowledge: Documents email on the 3/1/2013, then on the 24/1/2013 was emailed and asked for the authorization form again??????? So AGAIN i sent it out, then the best part, on the 29/1/2013 i get an email saying the withdrawal request had been put back in my account because i didnt send in my documents which is clearly BS because i got the Acknowledge: Documents email .........what the hell is going on here, its £100 for gods sake........you would think id hit a jackpot.
    • Avatar 76197
      • Replied by
        Casino Rep
        39
      • last active 7 months ago
      Hello Tateyhead,

      I have already forwarded your concern to the accounts team and you should hear back from them in 24-48 hours. We are sorry for this inconvenience.

      Thank you.

      ~Louie Wilson
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      • Replied by
        Jr. Member
        85
      • last active 7 months ago
      Thankyou Louie.
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      • Replied by
        Newbie
        14
      • last active 3 days ago
      Hello, I was a frequent depositer at Both casinos and  then out of nowhere I was blocked from logging in?? I contacted support numerous time regarding this matter to be told " You live in a restricted region." Well I know that is not the case as my Girlfriend lives less than a mile from me and she has no problems logging in. Had I known the casino would do this I would have deposited elsewhere to take advantage of depositer bonuses. Please let me know if there is something I can do to be permitted to play again. Thank you
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        Sr. Member
        319
      • last active 2 days ago
      seanpdunn wrote:

      Hello, I was a frequent depositer at Both casinos and  then out of nowhere I was blocked from logging in?? I contacted support numerous time regarding this matter to be told " You live in a restricted region." Well I know that is not the case as my Girlfriend lives less than a mile from me and she has no problems logging in. Had I known the casino would do this I would have deposited elsewhere to take advantage of depositer bonuses. Please let me know if there is something I can do to be permitted to play again. Thank you


      It happen to me too.  I deposited hundred every week and they do this to me. I guess they're telling me to stop playing. You can play at others with the same games but i notices these 2 casino are not a tight as the others.
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        Jr. Member
        85
      • last active 7 months ago
      5 days have gone by now Louie and still heard nothing from accounts and its still sat "pending" in my account, this is beyond a joke now!
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      • Replied by
        Jr. Member
        85
      • last active 7 months ago
      7 days Louis.............stil nothing.......
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      • Replied by
        Jr. Member
        85
      • last active 7 months ago
      Still nothing..........................
    • Dream rj small transparant
      • Replied by
        Super Hero
        2283
      • last active 2 days ago
      im sorry no one has replied to you tateyhead, and im so sorry you are having issues.

      i would reccomend not playing in this casino, they are clearly a rogue casino and trying everything to delay payments, or not give payments

      gl though

      LuckyRJ
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      • Replied by
        admin
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      • last active 8 hrs ago
      we have alerted the Rep.  Waiting on reply..
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      Thanks for this post from:

      • Dream rj small transparant
      tateyhead wrote:

      Still nothing..........................


      I have been told payment should be made today, please confirm once you have received it Tateyhead.

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