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Last post ago over 5 years by chillymellow
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  • Started by
    Sr.Newbie
    34
  • last active 7 months ago

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    • No avatar normal
      • Started by
        Sr.Newbie
        26
      • last active 6 months ago
      Hi.
      I was told that the casino Vegas Amped is relevant to you, so posting your question here:
      ---------------------------------------------------------------------------------------------
      My situation :
      I was registered on link from this site in casino Vegas Amped
      Has satisfied all conditions on wager, has made the deposit 25$ and 27.08.2011 has ordered withdrawal 100$ (it agree rules).
      Has passed five working days, but a prize to me has not been paid.
      I have contacted support and they have answered me, that everything is all right and money will arrive very soon, and particularly maximum to 09,09,2011 (it was already next Friday.)
      I have told:-was good, I will wait.
      But next Friday (there have passed 10 working days) means again have not paid...
      I have again contacted support and they have apologised and have told, that at them any problems (which they do not wish to speak) and the prize will be paid in any case next week.
      Now the THIRD comes to an end!!! Week and I have again written them the letter.
      Here that they have answered me:
      "Following up on your email.
      We are sorry to inform you that the delay on pending withdrawals is
      taking longer than expected.
      However, we are working to resolve this and process your withdrawal as
      soon as possible.
      You can rest assured that you will receive your winnings.
      Our apologies for the inconvenience.
      Thank you for contacting us. If you have any further questions, please
      DO NOT hesitate to contact us again.
      Have a nice day.
      Sincerely,
      Vegas Amped Customer Service "
      Problem in that that similar email they have sent to me and in the end of last week.
      I repeatedly communicated in a chat with operators. They spoke that money will arrive very soon.
      From the moment of inquiry me of withdrawal there have passed 20 DAYS!!!
      Can you help me ?
    • No avatar normal
      • Replied by
        Sr.Newbie
        34
      • last active 7 months ago
      Hi Tanunax,
      There is a delay right now with some of our withdrawls. We have been working on moving our casino's over to a black chip aggreament with Rival. To do this we have had to setup our own payment processor accounts and then transition players from the old accounts to the new accounts. Rival is now going through and clearing up these withdrawls as we speak.

      Cheers,
      Dave
    • No avatar normal
      • Replied by
        Sr.Newbie
        26
      • last active 6 months ago
      Thank you Dave.
      So I will wait for payment and it's really a question of technical problems.
    • No avatar normal
      • Replied by
        Sr.Newbie
        34
      • last active 7 months ago

      Thanks for this post from:

      • No avatar small
      Yes exactly.

      Best,
      Dave
    • No avatar normal
      • Replied by
        Sr.Newbie
        26
      • last active 6 months ago
      Yesterday they have reverse my money to my account.
      Wrote them a email with a request to continue the process of withdrawal. Is no answer yet.
    • Dream rj small transparant
      • Replied by
        Super Hero
        2283
      • last active 2 days ago
      all i get on this casino is, the games are not available in the instant casino, not very good, the site looks in very bad shape, it isnt working properly at all, i cant even log in and i keep recieving emails with free chips, i refuse to download this casino, so i dont care about the free chips

      gl all
    • No avatar normal
      • Replied by
        Sr.Newbie
        34
      • last active 7 months ago
      Hi LuckyRJ,
      I just checked the site and everything looks good. What browser are you using? What Country are you from?


      Cheers,
      Dave
    • Dream rj small transparant
      • Replied by
        Super Hero
        2283
      • last active 2 days ago
      betcave wrote:

      Hi LuckyRJ,
      I just checked the site and everything looks good. What browser are you using? What Country are you from?


      Cheers,
      Dave


      im using firefox, and i tryed it in internet explorer too, the instant casino does not work, ty for the reply
    • Index
      • Replied by
        Mighty! Member
        3578
      • last active 5 days ago
      I tried, some of the games aren't there, and they no longer recognize my login, chillymellow.  Wonder what they did with my money???
    • Dream rj small transparant
      • Replied by
        Super Hero
        2283
      • last active 2 days ago
      chillymellow wrote:

      I tried, some of the games aren't there, and they no longer recognize my login, chillymellow.  Wonder what they did with my money???


      yep, this is the ERROR message i get on every game i try to play, i cant even get the flash to load, all other flash sites work fine, i have the latest version, there is serious problem with this website

      This game is not available. CasinoGame (71)

      that is the error message i get
    • No avatar normal
      • Replied by
        Sr.Newbie
        26
      • last active 6 months ago
      betcave wrote:

      Hi Tanunax,
      There is a delay right now with some of our withdrawls. We have been working on moving our casino's over to a black chip aggreament with Rival. To do this we have had to setup our own payment processor accounts and then transition players from the old accounts to the new accounts. Rival is now going through and clearing up these withdrawls as we speak.

      Cheers,
      Dave

      Please tell me the problem is solved?
      I ask because my withdrawal I was back at the expense Vegas Amped casino.
    • Index
      • Replied by
        Mighty! Member
        3578
      • last active 5 days ago
      Lucky RJ I got that also, but on Gold Rush, I got a login screen, which didn't accept my betcave login.
    • No avatar normal
      • Replied by
        Sr.Newbie
        34
      • last active 7 months ago

      Thanks for this post from:

      • Dream rj small transparant
      Hi LuckyRJ,
      I unfortunatly cannot reproduce this error. I have excaleted the matter to our IT department for investigation. I will let you know what they find.

      Best,
      Dave
    • Dream rj small transparant
      • Replied by
        Super Hero
        2283
      • last active 2 days ago
      betcave wrote:

      Hi LuckyRJ,
      I unfortunatly cannot reproduce this error. I have excaleted the matter to our IT department for investigation. I will let you know what they find.

      Best,
      Dave


      ok thanks
    • No avatar normal
      • Replied by
        Sr.Newbie
        26
      • last active 6 months ago
      Vegas Amped Casino till now have not paid a prize!!!
      There has passed already almost month!!!
      email the support service does not answer mine.
      In Live Chat speak: wait for the letter with full details.
      A week I wait.
      And anything!

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