Betchan casino support

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Casino betchan

Betchan

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    • Casino betchan

      Betchan

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      Hiya everyone!

      Here will be special dedicated topic for betchan casino.

      We currently have Netent, microgaming, Softswiss games, Betsoft games. This week we will add: Amatic, Endorphina, Isoftbet games!

      Currencies: USD,EUR,GBP,BTC.

      Average withdrawal time is less than a hour!

      That's it, please post your feedback if you played in our casino!

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      MelissaN

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      Hello and welcome to our forum.

      We are happy to have you here with us.   
    • Anchi

      Anchi

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      Zažmuri, ono što tada vidiš, tvoje je. Momo Kapor.

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      Melcb

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      I heart LCB

      Queries or issues? Send me a private message
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      Welcome to our wonderful forum. Thanks for being here to assist our members.
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      oukb34rus

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      Hello . I have a complaint about the casino Betchan ! 06.04.2016 I have got a bonus http://www.latestcasinobonuses.com/shop/ store. Waited 4 days. After that I said manager blue, that I have no right to it, as I have multiple accounts. In support of Betchan they told me that they do not relate to the LCB website and do not affect the enrollment of this bonus, and my account is okay. I turned again to the blue asking for help in this matter. He said Betchan manager that nothing can be done in the bonus accrual refused because (the creation of multiple accounts). The next day I called the casino Betchan with a question (Why do you block my chat and why do you say bad things about me?), To which they responded (we will credit you $ 5 bonus, write your mail.). They give me (personal bonus of $ 5), it is called. With X50 Wager .Givei its own initiative. I Bonus LCB not receiving Today I asked the Betchan chat. I was told that (do you get nothing! We were blocked you a bonus and will block), then they told me blocked chat.


      PS I have created one account, from your computer, from your ip address. 100% Information

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      MelissaN

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      Hi oukb34rus,

      Sorry to hear that. We'll contact the casino rep to explain what is going on and why you have been blocked. Please PM me your casino username so that I can notify them.

      Best regards.
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      blueday

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        Thanks for this post from:

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        This is an ongoing matter which I am already dealing with.  I can't message the rep at the weekend because they are not around.

        The bonus was denied as you have rightly said because of "multiple accounts" at  Betchan.  You denied this and I contacted the rep for you and explained everything that you said about who had logged in to where etc etc.  They then said they would give you 5 only which they did.  You then started demanding $25 for an ewallet and I explained how you get that.  You then said you wanted $25 to your Betchan account.  I told you that would not happen either and that the best you can get is the balance of the chip you purchased.  You then agreed this with me and you would only seek $5/Euros whatever currency ie. the balance.  I'm unclear why you have complained now when I'm in the middle of trying to resolve this for you.

        I'll be in touch with the rep first thing tomorrow about your complaint where I will try and resolve this for you.

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        nicktexp

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        not charged store voucher LCB
      • Index

        blueday

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          Thanks for this post from:

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          nicktexp wrote:

          not charged store voucher LCB


          I assume you mean not credited.  I'll check with the rep as it was credited according to him on 10th June.
        • Index

          blueday

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            @nicktexp - account now credited with apologies from the Casino rep.

            @oukb34rus - please read the private message from me.  Matter now at an end and nothing further can be done for you I'm afraid.
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            nicktexp

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            Thanks for this post from:

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            thank you, thanks to your actions, store card has been activated
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            xbornluckyx

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            hi all,

            just like to say made my first deposit today and ended up withdrawing 500 euro most i have won in over a year and withdrawal was made within 2 hours so well worth playing here i would say thanks betchan
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            Melcb

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            I heart LCB

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            Thats great news  xbornluckyx. Thanks for sharing your positive feedback with the rest of the LCB members.
          • David boreanaz

            Bgdubs

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            hello

             

            a few days ago i purchased the betchan credits in the LCB store... but i havent been credited them (i know sometimes it takes time) but the other problem is i can't seem to find the part of my LCB profile where it used to list the different store items i've gotten and when...

             

            my username there is bryangwelch@gmail.com

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            Melcb

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            Hi Bgdubs,

            I'm sure Blueday is on top of your claim. Send her a PM here just to check.

            To find the items you have previously purchased go to your dashboard, you will see a section that shows your saved favourites, casino, jackpots etc. There is a Tab called 'My Shop' which when clicked shows you all the items you purchased and the date purchased - see image attached.

             

            • Shop items

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