Betchan casino support

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Casino betchan
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    • Casino betchan
      • Started by
        Casino Rep
        1
      • last active about 1 month ago

      Thanks for this post from:

      • Index

      Hiya everyone!

      Here will be special dedicated topic for betchan casino.

      We currently have Netent, microgaming, Softswiss games, Betsoft games. This week we will add: Amatic, Endorphina, Isoftbet games!

      Currencies: USD,EUR,GBP,BTC.

      Average withdrawal time is less than a hour!

      That's it, please post your feedback if you played in our casino!

    • Index
      • Replied by
        moderator
        1,397
      • last active 3 hrs ago
      Hello and welcome to our forum.

      We are happy to have you here with us.   
    • Anchi
      • Replied by
        admin
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      • online
    • Panda kiss
      • Replied by
        admin
        5,031
      • last active 8 hrs ago
      Welcome to our wonderful forum. Thanks for being here to assist our members.
    • No avatar normal
      • Replied by
        Newbie
        13
      • last active 2 months ago

      Hello . I have a complaint about the casino Betchan ! 06.04.2016 I have got a bonus http://www.latestcasinobonuses.com/shop/ store. Waited 4 days. After that I said manager blue, that I have no right to it, as I have multiple accounts. In support of Betchan they told me that they do not relate to the LCB website and do not affect the enrollment of this bonus, and my account is okay. I turned again to the blue asking for help in this matter. He said Betchan manager that nothing can be done in the bonus accrual refused because (the creation of multiple accounts). The next day I called the casino Betchan with a question (Why do you block my chat and why do you say bad things about me?), To which they responded (we will credit you $ 5 bonus, write your mail.). They give me (personal bonus of $ 5), it is called. With X50 Wager .Givei its own initiative. I Bonus LCB not receiving Today I asked the Betchan chat. I was told that (do you get nothing! We were blocked you a bonus and will block), then they told me blocked chat.


      PS I have created one account, from your computer, from your ip address. 100% Information

    • Index
      • Replied by
        moderator
        1,397
      • last active 3 hrs ago
      Hi oukb34rus,

      Sorry to hear that. We'll contact the casino rep to explain what is going on and why you have been blocked. Please PM me your casino username so that I can notify them.

      Best regards.
    • Index
      • Replied by
        admin
        20,292
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      Thanks for this post from:

      • Index
      This is an ongoing matter which I am already dealing with.  I can't message the rep at the weekend because they are not around.

      The bonus was denied as you have rightly said because of "multiple accounts" at  Betchan.  You denied this and I contacted the rep for you and explained everything that you said about who had logged in to where etc etc.  They then said they would give you 5 only which they did.  You then started demanding $25 for an ewallet and I explained how you get that.  You then said you wanted $25 to your Betchan account.  I told you that would not happen either and that the best you can get is the balance of the chip you purchased.  You then agreed this with me and you would only seek $5/Euros whatever currency ie. the balance.  I'm unclear why you have complained now when I'm in the middle of trying to resolve this for you.

      I'll be in touch with the rep first thing tomorrow about your complaint where I will try and resolve this for you.

    • No avatar normal
      • Replied by
        Newbie
        5
      • last active 3 hrs ago
      not charged store voucher LCB
    • Index
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        admin
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      Thanks for this post from:

      • Index
      nicktexp wrote:

      not charged store voucher LCB


      I assume you mean not credited.  I'll check with the rep as it was credited according to him on 10th June.
    • Index
      • Replied by
        admin
        20,292
      • online
      @nicktexp - account now credited with apologies from the Casino rep.

      @oukb34rus - please read the private message from me.  Matter now at an end and nothing further can be done for you I'm afraid.
    • No avatar normal
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        Newbie
        5
      • last active 3 hrs ago

      Thanks for this post from:

      • Index
      • Index
      • Panda kiss
      thank you, thanks to your actions, store card has been activated
    • Index
      • Replied by
        Hero Member
        566
      • last active 36 min ago

      Thanks for this post from:

      • Panda kiss
      • Index
      hi all,

      just like to say made my first deposit today and ended up withdrawing 500 euro most i have won in over a year and withdrawal was made within 2 hours so well worth playing here i would say thanks betchan
    • Panda kiss
      • Replied by
        admin
        5,031
      • last active 8 hrs ago
      Thats great news  xbornluckyx. Thanks for sharing your positive feedback with the rest of the LCB members.
    • David boreanaz
      • Replied by
        Sr.Newbie
        21
      • last active 7 hrs ago

      hello

       

      a few days ago i purchased the betchan credits in the LCB store... but i havent been credited them (i know sometimes it takes time) but the other problem is i can't seem to find the part of my LCB profile where it used to list the different store items i've gotten and when...

       

      my username there is bryangwelch@gmail.com

    • Panda kiss
      • Replied by
        admin
        5,031
      • last active 8 hrs ago

      Hi Bgdubs,

      I'm sure Blueday is on top of your claim. Send her a PM here just to check.

      To find the items you have previously purchased go to your dashboard, you will see a section that shows your saved favourites, casino, jackpots etc. There is a Tab called 'My Shop' which when clicked shows you all the items you purchased and the date purchased - see image attached.

       

      • Shop items

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