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    Last post ago 6 months by Melcb
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    JessBPsupport

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        JessBPsupport

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        Hello,

        Allow me to  introduce myself , my name is Jessica and I will represent support for Bovada.lv, Slots.lv, Bodog.eu and Café Casino.
        Your feedback will be appreciated and I'm here to answer any questions you might have.

        Best  Regards,
        Jessica

        Profile: JessBPsupport


        Update 13th April 2016: Café Casino added to the casino group.
        Update 5th May 2016: Ignition Casino added to the casino group.
        Update 30th July 2016: Joe Fortune added to the casino group.

      • Anchi

        Anchi

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        Zažmuri, ono što tada vidiš, tvoje je. Momo Kapor.

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        Welcome Jessica 
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        orren

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        "If life didn't suck half the time, we would take the great things for granted...."

                                            -orren
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        Glad to meet you and thank you for joining us 
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        Melcb

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        I heart LCB

        Queries or issues? Send me a private message
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        Welcome to the forum Jess! We appreciate you being here to assist our wonderful members:)
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        JennaROX

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        A smile is so simple and can change someone's day. SMILE!

        Well behaved women rarely make history! ~ Audrey Hepburn
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        Hi Jessica! Nice to have you here, I love the design & games at Bovada & Slots.lv  I haven't played there as much over the past few months, so I was thrilled to find an email from Bovada this morning with a free $10 chip. While playing the bonus, I noticed a Poker NDB in my cashier & I decided to give it a whirl. WHAT A BLAST! I had so much fun! Today was the FIRST time I have ever played Poker online! I joined a couple sit n go tourneys & actually won! Expect to see a lot more of me on the Poker side of Bovada!
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        JessBPsupport

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        Hi JennaROX,

        That's great news!
        Aren't new things fun!

        Keep enjoying yourself and let us know if you need anything!

        Thanks,
        Jessica
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        trpschick

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        I need some help.  I recently won at Bovada and had deposited with my bank issued VISA debit/credit card. When I withdrew via the pay2card method, they sent me a check instead, stating that they couldn't refund back to a prepaid/gift card.  My card is not such thing and to tell me that when I knew better was irritating to me.  I wasn't even consulted or given an alternative method when my requested method was rejected.  They just automatically sent a check without consulting me first.  I would have NEVER requested a check because I know the horrors of dealing with foreign checks and the length of time it takes to clear the funds. As it stands, even though the withdrawal was really fast, I now have to wait 6-8 weeks for my funds to be cleared, which in itself is ridiculous. If I had been given an alternative choice, I would have gone the bank wire route or any other method available to me because of the hassle of the check method.  Because of this I have refrained from depositing again due to this issue and if you can clear this up for me then I am more than happy to give Bovada all of my future business.
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        MelissaN

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        Hello Trpschick.

        Casino rep has been notified regarding the matter. We'll keep you posted. 
        Hope all will be sorted out soon. Thank you very much for your patience.

        Best regards.
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        DiamondBaron63

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        hi Jessica .its good to see bovada being represented.i used to play at bodog ,now have downloaded bovada.are there any ndb's available to try out the casino/and/or poker,,or did miss them??.ive played a lot of poker sites and none are BETTER,so I will definitely end up w/you guys...ty
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        JessBPsupport

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        Hi DiamondBaron63!

        You're better off checking the site directly for any available promotions!
        You can also get right in touch with Bovada's 24 hour Customer Service 1-888-263-0000

        Hope you find what you're looking for!

        Thanks,
        Jessica
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        trpschick

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        Hey Jessica, I am wondering if you have cleared up the issue I posted earlier? I was told you were looking into it. 
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        JessBPsupport

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        Hi trpschick,

        I reached out to them, but you'll need get in touch with Bovada directly, as we don't have any information about your account.

        Have a great weekend!

        Thanks!
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        ADLWP2

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        I need assistance with my withdrawal request from Cafe Casino lv. I requested a withdraw shortly after my account was disabled.  I can no longer access my account. The reason they gave me is I sign up from the wrong state. They requested I send doc. to verify my location and Identity. I upload all doc. to Cafe Casino on April 28. my account is still disabled. On the state drop down menu Arizona and Arkansas is right together by error I click on Arizona instead of Arkansas. Before I requested my withdrawal I made many deposit with Cafe Casino lv. The casino gave me a 48 hour time frame to review the doc.  tomorrow it will be a week.  I hope you can assist me in this issue.
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        MelissaN

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        Hello ADLWP2,

        Sorry to hear that. We'll let the casino rep know so hope we'll get a response soon. We are going to do our best to help you resolve the issue and get in touch with the casino. Could you please PM me your casino username?

        Best regards.

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        MelissaN

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        Hi ADLWP2,

        Your username has been sent to the casino.  Hope they will get back to us soon.

        Thank you for your patience.

        Best regards.

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