Casino Adrenaline

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    Casino adrenaline

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      • Casino adrenaline
        • Started by
          Casino Rep
          26
        • last active 3 days ago

        Thanks for this post from:

        • 200 zpsnwkvewod
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        Greetings casino lovers and greetings adrenaline junkies!

        I'm Marcus and am here to help you out with everything you might need related to Casino Adrenaline. I won't bore you with stuff about me but I'll just say that my passion is gaming and it's great to be here with other players.

        I would like to welcome everyone who registered at Casino Adrenaline and those who are going to. My reason for being here is to give you a somewhat informal way of chatting with a casino rep so feel free to post your questions or possible problems here and I'll do everything I can to get them sorted asap. Casino Adrenaline in general tries to give its players as many channels of communication as possible so use this one as much as possible, after all that's why we're here.

        I'm looking forward to meeting you guys and helping you sort out all the stuff that might need sorting out!

        Have an adrenaline filled day, Cheers!
        Marcus
        Casino Adrenaline Support

        Rated:
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        / 5
        awesome!
      • Panda kiss
        • Replied by
          admin
          5,049
        • last active 2 hrs ago
        Welcome Marcus, glad to have you here to assist our members:)
      • Avatar
        • Replied by
          Hero Member
          632
        • last active 2 days ago
        Welcome Marcus to the forum 
      • Anchi
        • Replied by
          admin
          3,979
        • last active 3 hrs ago
        Welcome Marcus 
      • Casino adrenaline
        • Replied by
          Casino Rep
          26
        • last active 3 days ago
        Hi everyone!

        Thank you for warm welcome! I am looking forward to hang out with you on LCB forum. As I told you I will do my best to provide you quality support regarding all questions you will have about Casino Adrenaline.
        Rated:
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        / 5
        awesome!
      • Index
        • Replied by
          admin
          20,430
        • last active 11 min ago
        Welcome to the forum Marcus and thanks for being here for us all.
      • Casino adrenaline
        • Replied by
          Casino Rep
          26
        • last active 3 days ago

        Thanks for this post from:

        • Index
        • No avatar small
        blueday wrote:

        Welcome to the forum Marcus and thanks for being here for us all.


        Hi blue day, thank you for warm welcome. I am looking forward to help you about all your questions what you will have about Casino Adrenaline and provide first class experience for all LCB players.
        Rated:
        5.0
        / 5
        awesome!
      • Index
        • Replied by
          Newbie
          14
        • last active 6 months ago

        Thanks for this post from:

        • No avatar small
        Hi Marcus! I really love Casino Adrenaline, keep going like this, you have really awesome promotions and professional live support.
        Rated:
      • Index
        • Replied by
          Sr. Member
          460
        • last active 2 months ago

        Thanks for this post from:

        • Gg
        And the slowest payments in the business
      • No avatar normal
        • Replied by
          Newbie
          6
        • last active 6 months ago
        I never had any problem with this casino they proceed my payments in few minutes. I love them because they have good offers and lot of free spins especially on their Twitter and Facebook page.

        Also can play my favorite NetEnt and MIcrogaming games on one place, and mobile version of casino is awesome love to play it on my tablet.
      • No avatar normal
        • Replied by
          Newbie
          6
        • last active 6 months ago
        Casino Adrenaline - Winnings removed due to their own mistake…of crediting double bonus

        I was by mistake casino 200% bonus and 150% bonus, I did deposit 101E and received a 2x bonus will automatically be 200% and 150%, and on my account ok: 450e bonus.

        I made the turn WAGER for two bonuses, played a very long time
        He made a wager turnover for TWO bonus x 35
        I only played Gonzo, ended the game with 3,700e in real money.

        asked for scans, the scans sent all the required documents.


        morning receives an e-mail from the company cheater:

        Dear Mr. Gorzynski,

        We regret to inform you that we have declined your withdrawal
        request and voided your Bonus winnings, because the following
        T&C article has not been respected:

        12.9. Casino Adrenaline offers bonuses strictly for gaming purposes (rollover). Casino Adrenaline reserves the right to investigate and terminate any account in case there is suspicion that a bonus is being fraudulently used. In case any winnings were obtained through fraudulent activity, Casino Adrenaline reserves the right to cancel the winnings.

        You wrongly received a double bonus, so the wagering session
        results irregular.

        Please find your deposited amount on your account balance.

        Shall you have any further concerns, do not hesitate to contact us.

        Kind Regards,

        Cashier CasinoAdrenaline



        is it my fault that they gave me a 2x bonus on my deposit, after all, I did not have the impact, the bonus received automatically.

        it seems that in this fraudulent casino, the player shall be liable for any errors casinos,

        yet they shamelessly telling me that I broke the point of the Rules of Procedure 12.9, incredible insolence and rudeness casinos, because this casino made a mistake and only it should be accountable for their mistakes.

        I advise against casino game that cheating in a cheeky its players, I am convinced that I have not done anything wrong and even more did not break the Rules of the casino.
      • Panda kiss
        • Replied by
          admin
          5,049
        • last active 2 hrs ago
        I have notified the rep. Please Private message the rep your username so he can look further into this matter.
      • Casino adrenaline
        • Replied by
          Casino Rep
          26
        • last active 3 days ago
        Dear Mr. Gorzynski,

        As you yourself have noted in your complaint you received two exclusive first deposit bonuses and this is against the Terms & Conditions of the casino. Another thing worth pointing out is that on the portal where you received exclusive bonus was posted and it clearly states the bonus is 200% up to €/£/$200.

        In this case the T&C is very clear and bonus manipulation no matter how it is achieved is against them and voids all winnings.

        Kind Regards,
        Casino Adrenaline
        Rated:
        5.0
        / 5
        awesome!
      • No avatar normal
        • Replied by
          Newbie
          6
        • last active 6 months ago
        tell me how I broke the point of the Rules?

        Do I have influence on how the bonus I get, yet I do not take myself bonus, bonuses have been added automatically, because I was sure that everything is ok, and I can start the game, I did not think it would be reason removed winnings, I myself have no way to choose a bonus, because they are added automatically when you make a deposit, so what manipulation or bonus is being fraudulently used.

        In case any winnings were obtained through fraudulent activity, Casino Adrenaline reserves the right to cancel the winnings.:


        how I acted fraudulently?
      • Index
        • Replied by
          Jr. Member
          91
        • last active 2 months ago

        Thanks for this post from:

        • No avatar small
        Casino Adrenaline wrote:

        Dear Mr. Gorzynski,

        As you yourself have noted in your complaint you received two exclusive first deposit bonuses and this is against the Terms & Conditions of the casino. Another thing worth pointing out is that on the portal where you received exclusive bonus was posted and it clearly states the bonus is 200% up to €/£/$200.

        In this case the T&C is very clear and bonus manipulation no matter how it is achieved is against them and voids all winnings.

        Kind Regards,
        Casino Adrenaline


        I have no relationship with either side here...

        Casino Adrenaline-

        Fraud is defined as deliberate deception to secure unfair or unlawful gain.

        Allowing a player to receive a welcome bonus which, if played, could only result in the player losing their deposit or being refunded their deposit would be much easier to classify as fraud than a player automatically receiving a larger bonus than advertised.

        Why did this player receive a bonus that effectively made it impossible for them to win?

        How often does this happen?


        Assuming this was the casinos fault, other than refusing the players winnings, what have you done for the player - surely you must agree he deserves some sort of compensation...and an apology?


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