Casino Club

Here you can post any questions and queries to our Casino Reps.
Headline back 23
6,427
views
81
replies
Last post ago 23 hrs by Russ792
Sabrina
  • Started by
    Sr.Newbie
    26
  • last active 3 days ago

Readers of this topic also read:

Please or register to post or comment.
    • Sabrina
      • Started by
        Sr.Newbie
        26
      • last active 3 days ago

      Thanks for this post from:

      • Tatzoo1
      Hi all,

      Casino Club Review

      My name is Sabina, the representative of CasinoClub!
      Feel free to send me any suggestions, issues and questions.

      Speak soon.

      Sabina
      CasinoClub.com

    • 20170110 122742
      • Replied by
        Jr. Member
        52
      • last active 3 hrs ago

      Hallo,

      Ich habe 90 Euro das Deposit gemacht. Hat ungefähr 600 Euro gewonnen und bei mir blieb es ungefähr 10 Frei spins pro 2 Euro. Warum hat Ihr Casino mich blockiren?

    • 20170110 122742
      • Replied by
        Jr. Member
        52
      • last active 3 hrs ago

      Kundennummer lautet: 57771590

    • Index
      • Replied by
        moderator
        1644
      • last active 10 min ago

      Hi Russ792,I've translated your post and realized that your account has been blocked. Could you please write in English? We're going to forward your username to the casino to look into it. 

    • 20170110 122742
      • Replied by
        Jr. Member
        52
      • last active 3 hrs ago

      Thanks for this post from:

      • Index

      Hello,

      I made a deposit of 90 euros. I won approximately 600 euros and I had about 10 free spins by 2 euro per turn. Why your casino has blocked me?

      Accaunt number: 57771590

    • 20170110 122742
      • Replied by
        Jr. Member
        52
      • last active 3 hrs ago

      Deposit without bonus PayPal: 60 Euro, Sparkasse Gelsenkirchen: 30 Euro.

    • 20170110 122742
      • Replied by
        Jr. Member
        52
      • last active 3 hrs ago

      Hello,

      They said that I was lying.

      They blocked me IP adress, winnings removed. I can not get into Casoni from my IP address. The first time I met such a petty casino.

      I was in his account at the casino. Why is there no advantage of 30 Free Spins on the Princess of the Amazon? If you have blocked the casino it was about 250 euros and remains about 10 Free Spins.

      I have a photo.

    • 20170110 122742
      • Replied by
        Jr. Member
        52
      • last active 3 hrs ago

      They said to me: They have technical problems.

      I have a cashier at 360 Euros plus 250 Euros from about 20 free spins plus had about 10 free spins. I just can not say.

      This casino is not fair.

    • 20170110 122742
      • Replied by
        Jr. Member
        52
      • last active 3 hrs ago

      Casino did not give me a withdrawal of Euro 360.60

    • 20170110 122742
      • Replied by
        Jr. Member
        52
      • last active 3 hrs ago

      withdrawal PayPal

    • Index
      • Replied by
        moderator
        1644
      • last active 10 min ago

      Hi Russ792,

      Sorry, to hear that. We've already asked them to post their explanation here on the thread. 

    • No avatar normal

      Thanks for this post from:

      • Index
      • Tatzoo1

      Hi Russ792,

      My name is Sivan, the representative of CasinoClub!

      I have already checked with our costumer support, and I see that they're taking care of the issue.

      They forwarded the problem with the blocked IP to the techs department, and trying to resolve the issue as fast as possible.

      Once they have an answer from the technical department, they will contact you, and you can log in to your casinoClub account again.

      Please let me know if you have questions.

      Best Regards,

      Sivan

    • 20170110 122742
      • Replied by
        Jr. Member
        52
      • last active 3 hrs ago

      Casino responded by locking me only my IP address to another IP address, I can log into your account:

      Dear Mr. Ahmadulins,


      Thank you for contacting us.
      Your account has been blocked by our security system due to incorrect login attempts. This is for your own safety.

      We already informed the technology yesterday and requested to release your account again. Once we have feedback, we will let you know.

      Your money on the player account is unaffected in your player account. So you do not need to worry.

      If you have any questions, please do not hesitate to contact our Customer Service.

      Best regards
      Ronja Sander

      CasinoClub customer service

      You can reach us free of charge:
      In Germany: 0800 664 48 75
      In Austria, please call 0800 80 20 41
      In Switzerland, please call 0800 56 38 27
      Intern. Phone number (subject to a fee): +356 27 780 102

      Live chat or e-mail: kundendienst@casinoclub.com

    • 20170110 122742
      • Replied by
        Jr. Member
        52
      • last active 3 hrs ago

      It took 2 days, my IP address is still blocked. This is a fraud.

      See photos.

      • Img 0846
    • 20170110 122742
      • Replied by
        Jr. Member
        52
      • last active 3 hrs ago

    lcb activities in the last 24 hours

    • 35
      new members
    • 735
      members online
    • 21517
      guests online
    • 180
      new posts
    • 6945
      free games played
    Join the club

    Most viewed forum topics

    • Index
      A lot of members have said they are not keen on some of the casinos available in the Shop. Many of you requested Intertops, which has been added in the last week however, I would love to hear about your favourite...
      Which Casinos would you like to see in the LCB Shop?
    • Index
      Introducing the newest member of the bgo casino family, PowerSpins.com, where you get free spins every day.Log in at powerspins.com now using your bgo username and password where 50 free spins are waiting for you - no...
      Power Spins Casino No Deposit
    • Index
      Dear LCBers, Everum casino is giving away free spins every time a new slot has been released to the fastest players who post their casino usernames here on this thread. Please note: US players are not allowed to...
      Exclusive Express Promos at Everum Casino

    Join today and start earning rewards

    You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
    S logo
    Select Language
    Search
    Search Results

    Report to moderator

    Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

    Please note that your email address will be revealed to the moderators if you use this

    Submit