I would just like to introduce ourselves and let you all know that we will be here to address any issues that you haven't been able to successfully resolve through the usual Customer Support channels.
Please be advised that you should continue to deal with our experienced (and friendly!) Customer Support agents as they will have full access to your account information. You should refrain from posting such personal information on a public forum although it would be most helpful if you could supply a Ticket ID# which is in the subject header of any communication with Support. This will enable us to look into and respond to your case a lot quicker.
We hope you enjoy playing at CasinoFloor and there will be no need to respond to any issues!
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