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- unfortunately, after the acknowledgment of receiving the complaint I didn't hear back from them.
Ill shoot them another email and wait till after the weekend before taking any further actions.
- An update
I have received email from the Casino Rep. They are looking into this and I was told they gonna get back to me asap.
Ill keep you posted.
- An Update
Apparently I did get an reply, but it seems it went to my junk mail and got deleted.
Im currently in communication with casino. There seems to be more to this issue then it meets the eye. But still, asking for notarized documents is unacceptable.
Ill keep you posted
- calais28 wrote:
Hi Nick, Ive just joined City Club Casino from this site saying No Deposit $11.... But live support (Adam Troy) saying there is no No Deposit bonus.
Did you try and claim between the hours stipulated calais28?
"Log into chat Sunday-Thursday between the hours of the 6:00-20:00 GMT and request your bonus.The bonus will be credited within 72 hours. Restricted countries: AFGHANISTAN, ANTIGUA AND BARBUDA, BULGARIA, CHINA, CUBA, CYPRUS, ESTONIA, FRANCE, HONG KONG,IRAN, IRAQ, ISRAEL, KAHNAWAKE, LIBYA, MACAU, NETHERLANDS ANTILLES, REPUBLIC OF SERBIA, SUDAN, POLAND, SYRIA, THE PHILIPPINES, TURKEY, USA AND ITS TERRITORIES. Min $20 deposit in order to cash out winnings and CC must be registered"
Depending on where you are in the world, obviously you need to adjust the times. For ET it will be 1.00 - 15:00.
I suggest trying again during those hours (if you have not already done so). Let us know how you get on.
- / 5
- Hi there, i have used city club and club europe and have made several withdrawals in the past and have never had a problem with them before. I am in the process of another withdrawal and will let you people know how it pans out
- giro247 wrote:
Hi there, i have used city club and club europe and have made several withdrawals in the past and have never had a problem with them before. I am in the process of another withdrawal and will let you people know how it pans out
I've seen your winning screenshots and I bet that in a few days you would post here smth like 'bewaver of this scum pit'
All of this sh*** casinos (City Club Casino, Crown Europe, City Tower) have a max cashout on their DEPOSIT bonuses and they are from x10 to x20 deposit ammount, and your previous deposits don't count through... just the one you're playing with!
try to win big and suck a big
Hey guys BEWARE of this sites, they are the MOST roguish casinos I've ever seen.
- And also I like affiliates who advert them, yeap really this is PERFECT casino to advert, if a player looses he looses a lot, if player got lucky and win, he will get paid a little.... PERFECT casino for an affiliate. Hey guys, lcb, have you ever played there?.. You know normal affiliates don't advert such scum, only scum affiliates do!
P.S. I've lost at this silly group around €30-40k and when I won €100+k from 500€ deposit I got paid only 10 of them! It's not a gambling it's bs!
- I've got a quote from their T&Cs for you:
This bonus is given in good faith by City Club Casino in order to familiarize yourself with what we have to offer, therefore, the winnings for this bonus are set to a maximum of ten (10X) times your first deposit.
This bonus is given in good faith by CCity Tower Casino in order to familiarize yourself with what we have to offer, therefore, the winnings for this bonus are set to a maximum of ten (20X) times your deposit.
I'm lazy to go to Crown Europe but same there....
Look at this please... good faith, familiarize yourself after 20 deposits you will still be familiarizing yourself. - whenever you play with their bonuses you're familiarizin'
and you know they spam you a lot, everyday their offer bonuses and I used I played there
Thats worst casino experience in my life and I really wish all that City Club Casino, Crown Europe and City Tower management & live support rot in hell as soon as possible.
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