GoWild Casino | WildJackpots | AstralBet

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    Last post ago over 1 year by Emma.lcb
    Go wild casino

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      • Go wild casino
        • Started by
          Newbie
          2
        • last active 6 months ago

        Thanks for this post from:

        • Me
        • Index
        • Panda kiss
        • No avatar small
        • Index

        Hi Everybody,

        My name is Diana and I`m GoWild Casino and WildJackpots representative.
        Please feel free to contact me anytime, if you have any questions or issues and I`ll be more than glad to assist you with everything in the shortest time.
        I remain at your disposal on email: dianar@gowildgaming.com or you can also send me PM.
        Wish you- good luck at the casino!

         

        Update 16th Nov 2016: AstralBet added to the casino group.

      • Index
        • Replied by
          admin
          20443
        • last active 5 hrs ago

        Thanks for this post from:

        • Go wild casino
        Welcome Diana.  Glad you are here.

        blue
      • Panda kiss
        • Replied by
          admin
          5052
        • online

        Thanks for this post from:

        • Go wild casino
        Welcome Diana! Glad to have you on board as a casino rep!
      • Index
        • Replied by
          Hero Member
          570
        • last active 2 days ago
        I wrote a nice story about my big win from gowild this week, the only problem is my winnings dont seem to be forthcoming.
        Having cashed out here before it has always been 48 hours and it was processed however over 4 days later i still havent received my money. I have emailed finance and i get the same standard reply it is being processed as soon as possible.
        I sent a message the the rep above and got no reply. 4 days might not seem a lot but when your used to getting ur winnings from the same casino in 2 days it starts to get very worrying, i even cashed out already this week on a smaller win with no problems.
        If there is a problem why cant they email me and tell me instead of leaving me in limbo, they claim to have one of the fastest cashouts around and i used to think so til this week 
      • Index
        • Replied by
          admin
          20443
        • last active 5 hrs ago
        Have you ever been asked to provide your documents as I note that documentation is required when withdrawals exceed  a total of 2330 (lifetime withdrawals).  Just wondering if that might be the problem. 
      • Index
        • Replied by
          Hero Member
          570
        • last active 2 days ago
        I have already given my documents last week when I made the other withdrawal and they were accepted by the finance team, they haven't even responded to my email I'm really starting to feel very frustrated
      • Me
        • Replied by
          admin
          6627
        • online

        Thanks for this post from:

        • Index
        • Index
        hiya xbornluckyx,

        please PM me your gowild user name and I will contact them regarding your cashout.

        cheers
        Zuga
      • Index
        • Replied by
          Hero Member
          570
        • last active 2 days ago

        Thanks for this post from:

        • Me
        Finally got my money thanks all for your help 
      • Me
        • Replied by
          admin
          6627
        • online

        Thanks for this post from:

        • Soad1
        Yes they just confirmed that too.

        Enjoy your winnings !

        Zuga
      • Index
        • Replied by
          admin
          20443
        • last active 5 hrs ago
        xbornluckyx wrote:

        Finally got my money thanks all for your help 


        That's fantastic.  Congrats.

        blue
      • Index
        • Replied by
          Super Hero
          1265
        • last active 15 min ago
        I have complaint against new  casino WildJackpots Casino.

        So yesterday i sign up here ,which i got personal email from WildJackpots Afilattie site with a banner ,if i sign up i will get  12 euros free chip,I will provide the banner and the email i got .

        I did opened my account and right away talk to chat ,which she refused to give me the  12 euro free chip and instead of that offered me deposit bonus first and then after she talked to her manager she offered me  20 free spins on Jurassic slot ,which i refused,when i asked why i cant get that bonus the chat told me there is NOTHING FREE AVAILABLE????

        What does it means and also told me that depends of the account so they will give the bonus or not How can depend on account ?? should i have some special account ,its brand new account !

        When i asked to talk to their manager i was told that she was not available for chat talks or not in the mood,still dont understand.At the end i asked for transcript of the chat ,which was not send to my email address.The question is why you are offering something ,that you are not giving ,to  players,so practically you are lying to your customers ,you offer something but you dont honor it >:(
        Rated:
      • Panda kiss
        • Replied by
          admin
          5052
        • online
        Was this personal email from the casino or from another website like LCB?

        Also please PM me your username.
      • Me
        • Replied by
          admin
          6627
        • online
        This is the reply we got from the Rep :

        "
        Regarding the complaint about Wild Jackpots, the player is from Macedonia and that is not one of the countries eligible for an free sign up bonus at Wild Jackpots. Our support made an exception in offering her free spins. And she can benefit of a multitude of deposit bonuses.

        These are the countries that are eligible for no deposit bonuses at Wild Jackpots:

        Australia, New Zealand, Canada, Germany, Austria, Switzerland, Norway, Sweden, Finland, Greenland, Iceland, Ireland, Japan, Lichtenstein, Luxembourg, Malaysia, Portugal, Russian Federation.
        "
      • Go wild casino
        • Replied by
          Newbie
          2
        • last active 6 months ago

        Thanks for this post from:

        • Panda kiss
        Hi All,


        My name is Loredana and I am the new representative for GoWild Casino and WildJackpots.

        For any issues or questions, please do not hesitate to contact me via e-mail on loredanad[at]gowildgaming.com or send me a PM.

        Wish you a lovely day and the best of luck 

        Loredana
      • Go wild casino
        • Replied by
          Casino Rep
          1
        • last active 6 months ago

        Thanks for this post from:

        • Me
        • 200 zpsnwkvewod
        • Panda kiss
        Hello everyone!

        My name is Gia and I will now be the player support representative for GoWild Casino and Wild Jackpots Casino.

        I wanted to take this chance to introduce myself and say hi to all the LCB members! 

        In case any of you have questions or concerns regarding your casino accounts, please do not hesitate to send me a private message or send me an email to gia[at]gowildgaming.com. I would be more than happy to assist you.

        Have an amazing day and good luck!

        Regards,
        Gia

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