CLOSED: Rushmore Gaming Group

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Last post ago about 4 years by footdr
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      • last active 8 months ago

      Thanks for this post from:

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      Hi All,

      My name is Heather and I am the representative for all Rushmore Gaming Group casinos:

      Rushmore
      Cherry Red
      Slots Oasis
      Pure Vegas
      Slotsville

      I am looking forward to participating in this forum and answering any questions and/or concerns you may have.

      Happy gaming!

      Heather McPherson

      Update: All these brands have been blacklisted. There is no casino rep to help with any queries or complaints.

    • Putting on lipstick emoticon 1
      • Replied by
        admin
        12451
      • last active 5 hrs ago
      So glad you are here on board! I have a feeling you might have a lot of members needing a helping hand!

      Welcome to LCB 
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      • Replied by
        moderator
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      Welcome  to the forum Heather, glad to have you here!
    • Archnye
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        admin
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      Welcome Heather. It's great to have you here to assist our members. 
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      • Replied by
        Mighty! Member
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      • last active 2 days ago
      Hi Heather,welcome to LCB!!
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        Full Member
        102
      • last active 22 hrs ago
      Hello and welcome, Heather.
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        Mighty! Member
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      • last active 5 months ago

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      Welcome Heather. Now folks, let's NOT be nasty to her for the past Rushmore sins. Let's give her a chance to make things right and enjoy the casino once again.
    • No avatar normal
      • Replied by
        Newbie
        1
      • last active 8 months ago
      Welcome Heather! Thank you everyone for making her feel so welcome!
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        Full Member
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      hello!
      you still dont accept players from Latvia or maybe accept?
    • No avatar normal
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        Newbie
        9
      • last active 8 months ago
      Hi Olegs,

      I am very sorry to say that Latvia is still a restricted territory for us.

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        Hero Member
        713
      • last active 1 day ago
      hello heather,  can you tell us what you have heard about rushmore casino and what your views are on that?  I was a regular depositor at one time and like many no longer play there.
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      • last active 8 months ago
      Hi Dabigdog,

      Can you be more specific about what information you would like? I know that Rushmore has had some problems with payments in the past. Withdrawals are all running smoothly now. There have been some complaints about delays, but everyone is getting paid.

      Any specific reasons why you no longer play with us?

      Heather
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        Hero Member
        713
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      It has been a long while,  but extreme delays, excuse after excuse as to why the delays are taking place, (which bordered on straight out lies in my opinion as they often contradicted themselves)  and a consitent failure to reply to even the most basic information request.  Total customer dissatisfaction was the reason why most of us bailed.  It is ironic that when you say "withdrawals are running smoothly now"  seems very similar to what many of us have repeatedly heard and it wasnt true in the past so we are probably still skeptics.  Have all of your outstanding withdrawal requests been paid?  Many have been complaining for months.
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        Hero Member
        806
      • last active 16 days ago
      welcome to the forum heather
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        Full Member
        192
      • last active 6 days ago
      Heather,
      I have a withdraw request that has been "In Progress" since March 23rd and treated rather rudely by support IMO.  According to the rep, I was being impatient.  Ive been told to wait a week, 2 weeks, then 15 business days....and now I'm just waiting.  When I asked about it again, I was told it could take a few days, weeks, and even longer.  Quite frustrating from my point of view.  What's my incentive to deposit at this point?

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