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    Last post ago 12 months by Melcb
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      • Avatar 74257
        • Started by
          Newbie
          5
        • last active 5 months ago

        Thanks for this post from:

        • Me
        • Panda kiss
        • Index
        • Index
        Hi everyone

        I would just like to introduce myself to the LCB community.

        I am Gerry and will be the Lock Casino and Lock Poker rep here.

        Feel free to ask me any questions you have about any of the Lock brands and I'll do my best to help you.

        Hope to hear from you soon.

        Best,

        Gerry
        _
        Gerry Poltorak
        Affiliate Manager


        Lock Poker
        Intl. mobile - +44 7734428966
        Toll free - 1 800 284 5952 ext. 700

        Skype - gerry.lockpoker
        http://www.lockpoker.eu
      • Index
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          admin
          20,293
        • last active 26 min ago
        Nice to have you on board Gerry.  Welcome to the forum.

        blue
      • Avatar 74257
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        • last active 5 months ago

        Thanks for this post from:

        • Index
        Thanks Blue

        Love the name Blue also. lol.

        Just think of the film old school.

        "Your my boy Blue."
      • Avatar 69713
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          Sr. Member
          327
        • last active 5 months ago
        Hi Gerry,

        I have tried to deposit 3x on Lock and also to take advantage of the first deposit bonus on this site but all 3x I could not talk to live chat (no one responded to me) and I even sent an email 2x and still no response...so I deposited elsewhere..I always want to talk to live chat before depositing..was there? is there? a problem with your live chat?
        thanks
      • Avatar 74257
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        • last active 5 months ago
        Hi Masskat

        Feel free to email me any of your questions. You can contact me at: gerry@lockpoker.eu and I'll try and answer any questions you have.

        Thanks
        Gerry
      • No avatar normal
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          Hero Member
          713
        • last active about 1 month ago
        LockCasino wrote:

        Hi Masskat

        Feel free to email me any of your questions. You can contact me at: gerry@lockpoker.eu and I'll try and answer any questions you have.

        Thanks
        Gerry
        i used to play at lock,  myself and many others would like to know the answer to this and all questions posted as many have quit playing at your site due to many things like this.....please advise on the forum.  thanks
      • Avatar 69713
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          Sr. Member
          327
        • last active 5 months ago
        yes Gerry what dabigdog said..my question is for a lot of eyes not just mine so if you could respond on here that would be great
        thanks
      • Avatar 74257
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          Newbie
          5
        • last active 5 months ago
        I'm not 100% sure on the support questions so don't quote me. But I'm pretty sure our live support is currently not active, and don't think has been for a while. But as I said before, if you need anything answered related to support you can email me and if I can't answer it I'll get it to someone who can.

        or you can post here and when I see it I'll answer as best I can.
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          Hero Member
          713
        • last active about 1 month ago
        as a business,  HOW can you advertise having a service that you DO NOT have........????  how is this justified and how is anyone supposed to feel better about your casino when this is the same antics that caused many of us to leave before??
      • Avatar 69713
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          Sr. Member
          327
        • last active 5 months ago
        I can't speak for anyone else but I would never deposit on a casino that does not have active 24/7 live chat..but hey that's just me
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          1
        • last active over 4 years ago
        Gerry, I sent you an email as I have been waiting for 6 weeks for payment.  Am hoping you can help!
      • Avatar 74257
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        geenal wrote:

        Gerry, I sent you an email as I have been waiting for 6 weeks for payment.  Am hoping you can help!


        There were some unexpected payout delays but your check is on route and can be expected in your hands before the end of next week.

        I believe Support also contacted you today with alittle more info.

        Thanks
        Gerry
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          Sr.Newbie
          40
        • last active 5 months ago
        Hi, any free chip offers? I play poker on lock but I'd love to play slots too.
      • Index
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          Sr. Member
          496
        • last active 13 days ago
        I used to be a depositor with you all, but stopped when your rep was very rude and condescending when I asked if any free chips were available.  I had made like 5 deposits that week, and she refused to even speak with a manager to see what she could do for me....  So I stopped playing with you all.
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          Newbie
          6
        • last active almost 3 years ago
        hello

        i have an account @ lock  casino .. i have made many depsoits in my account ., there r times my deposit didnt recieve a bonus i try to get help but it would take so long to even get a reply  or sometimes dont even get a response .  So fraustrating .. at the moment i have two issues with my depsoit bonus and its been overr 1 week still no reply from casino support or resloved .. this is not the first time .. can u please speed up the process ..

        user id    cnc999

        thank u

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