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Last post ago 10 days by MelissaN
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    • Logo 8
      • Started by
        Casino Rep
        77
      • last active 10 days ago

      Thanks for this post from:

      • 200 zpsnwkvewod

      Hiya!

      Let me introduce myself as a casino rep for LimoPlay casino. We are new online casino, but we want to be in our players heart by providing them best possible service.

      LimoPlay casino available in different real money currencies + bitcoins. We have games from following softwares: netent, betsoft, amatic, softswiss, quickfire, endorphina. Also we have bitcoin bestseller game - PocketDice. We are pretty sure that it is good selection of games, and every player will find something to play at our website.

      Withdrawals - generally under 12 hours. Most our withdrawals was processed under 1 hour, including awesome 2.500 EUR win by Norwegian player from LCB She played jackpot6000, our congratulations to her!

      Verification requested only if your withdrawal is big, or if we have some security flags on your account(very rare case). It usually took only up to 12 hours to verify your account. By the way you can upload your documents in profile, pretty useful thing.

      So, why wait , let's play at LimoPlay!

      I am here for you each day, and ready to help if you help some questions or problems.

      P.S. We have good welcome package!

      Best regards

      LimoPlay casino team.

      Rated:
      5.0
      / 5
    • 200 zpsnwkvewod
      • Replied by
        Hero Member
        950
      • last active 23 days ago
      Welcome to the forum and thank you for being here for our members!  *<:-)>
    • Anchi
      • Replied by
        admin
        3,854
      • online
      Welcome to LCB 
    • No avatar normal
      • Replied by
        Newbie
        5
      • last active 6 months ago
      OYY The bloody 5 EURO MAX RULE

      I fell for it thas aint no complaint comp,aint, but arghhhh get rid of it!

      Your Question:
      Please wait and one of our operators will be with you shortly.
      You are now chatting with LimoPlay - Chat
      23:32LimoPlay - Chat:
      Hello, thank you for playing at our casino! How could I help you?
      23:32yolo1118:
      hi
      23:33yolo1118:
      i signed up earlier today made first deposit and got bonus
      23:33yolo1118:
      i read terms
      23:33yolo1118:
      it says 5 euro max bet
      23:33yolo1118:
      during bonus
      23:33yolo1118:
      but i am having couple drinks and i forgot and just bet 6 euros for 2 or 3 spins
      23:34yolo1118:
      now i dont know what to do
      23:34yolo1118:
      am i fucked ?
      23:35yolo1118:
      its on 2 cent credit i hit max and its 6 bux bet
      23:35yolo1118:
      i still have 177 euro
      23:36LimoPlay - Chat:
      Well,, of course violation of terms and conditions is not very good, but i do not think that everything is so bad. I will report about i t to the manager. He will investigate it and take the decision.
      23:37yolo1118:
      ok
      23:37yolo1118:
      i guess i just quit for the night then
      23:37LimoPlay - Chat:
      ok
      23:38yolo1118:
      have a feeling if i win big it might not make same decision
      23:38yolo1118:
      stupid bloody rule right?
      23:38yolo1118:
      just to get idiots like me to fall into trap
      23:39LimoPlay - Chat:
      You just should have read these rules, and everything would have been ok.
      23:39yolo1118:
      i just told you i did read them
      23:40yolo1118:
      you should read the chat m8
      23:40yolo1118:
      yolo1118:
      i signed up earlier today made first deposit and got bonus
      23:33yolo1118:
      i read terms
      23:33yolo1118:
      it says 5 euro max bet
      23:41LimoPlay - Chat:
      ok, sorry please
      23:43yolo1118:
      please tell the boss to email me if i can continue or should i cancel bonus and just withdraw, and tell him its a scummy rule please but I know its my fault for falling for it
      23:44LimoPlay - Chat:
      Sure.
    • Logo 8
      • Replied by
        Casino Rep
        77
      • last active 10 days ago

      Thanks for this post from:

      • 200 zpsnwkvewod
      Hello yolo1118!

      First of all - sorry for a bit late reply.

      Yes, we have 5EUR max allowed bet while playing with bonus. We should have this rule to not be abused by some not very good customers. I believe 99% of online casinos have same rule, so I do not understand why you blaiming us for this rule. It is typical, you read it while taking bonus, and you was fully aware of it. We did not hide this term anywhere.

      Please kindly PM me your registered email or nickname in casino, and I will check more carefully your case.

      Also I am sorry that you have such problem, it's never good.

      And my personal suggestion to all players - if you made bet higher than allowed you always welcome to open our 24/7 live chat and inform them that you made it by mistake. This will prevent any possible problems.

      Best regards

      LimoPlay team

    • Index
      • Replied by
        Jr. Member
        91
      • last active about 1 month ago
      LimoPlay wrote:

      Hello yolo1118!

      First of all - sorry for a bit late reply.

      Yes, we have 5EUR max allowed bet while playing with bonus. We should have this rule to not be abused by some not very good customers. I believe 99% of online casinos have same rule, so I do not understand why you blaiming us for this rule. It is typical, you read it while taking bonus, and you was fully aware of it. We did not hide this term anywhere.

      Please kindly PM me your registered email or nickname in casino, and I will check more carefully your case.

      Also I am sorry that you have such problem, it's never good.

      And my personal suggestion to all players - if you made bet higher than allowed you always welcome to open our 24/7 live chat and inform them that you made it by mistake. This will prevent any possible problems.

      Best regards

      LimoPlay team


      Ahh, so the whole "if you bet more than $5 at a time on a machine, including double up, we don't have to pay you" rule is in place to protect the CASINO from the bad PLAYERS, huh?

      I don't see how a rule like this would accomplish anything other than increase the number of opportunities for the casino to decline or reduce player withdraws who didn't read the rules close enough. 

      Most bitcoin casino's do NOT have a rule like this, Bitstarz is the only other site I was aware of that had such a policy, you're the second.  It doesn't make you a dishonest casino or anything, but it definitely leaves a mad taste in my mouth, and I know I'm not the only one.

    • Logo 8
      • Replied by
        Casino Rep
        77
      • last active 10 days ago
      finallyfinally wrote:

      LimoPlay wrote:

      Hello yolo1118!

      First of all - sorry for a bit late reply.

      Yes, we have 5EUR max allowed bet while playing with bonus. We should have this rule to not be abused by some not very good customers. I believe 99% of online casinos have same rule, so I do not understand why you blaiming us for this rule. It is typical, you read it while taking bonus, and you was fully aware of it. We did not hide this term anywhere.

      Please kindly PM me your registered email or nickname in casino, and I will check more carefully your case.

      Also I am sorry that you have such problem, it's never good.

      And my personal suggestion to all players - if you made bet higher than allowed you always welcome to open our 24/7 live chat and inform them that you made it by mistake. This will prevent any possible problems.

      Best regards

      LimoPlay team


      Ahh, so the whole "if you bet more than $5 at a time on a machine, including double up, we don't have to pay you" rule is in place to protect the CASINO from the bad PLAYERS, huh?

      I don't see how a rule like this would accomplish anything other than increase the number of opportunities for the casino to decline or reduce player withdraws who didn't read the rules close enough. 

      Most bitcoin casino's do NOT have a rule like this, Bitstarz is the only other site I was aware of that had such a policy, you're the second.  It doesn't make you a dishonest casino or anything, but it definitely leaves a mad taste in my mouth, and I know I'm not the only one.


      Hello Finallyfinally.

      Exactly, yes, to protect casino. There is different cases. If you breach max bet rule by mistake just for couple of spins - we will not touch, and pay you all winnings. Just sent you a friendly notice that you should be more careful reading rules. If you breach max bet rule all the way and many times - yes, we will confiscate winnings. But your deposit money will be never confiscated.

      Like I said, 99% casinos have this rule, and this is really required nowadays. We do not hide it anywhere.

      I hope this helps.

      Best regards

      LimoPlay team
    • Index
      • Replied by
        Jr. Member
        91
      • last active about 1 month ago
      LimoPlay wrote:

      finallyfinally wrote:

      LimoPlay wrote:

      Hello yolo1118!

      First of all - sorry for a bit late reply.

      Yes, we have 5EUR max allowed bet while playing with bonus. We should have this rule to not be abused by some not very good customers. I believe 99% of online casinos have same rule, so I do not understand why you blaiming us for this rule. It is typical, you read it while taking bonus, and you was fully aware of it. We did not hide this term anywhere.

      Please kindly PM me your registered email or nickname in casino, and I will check more carefully your case.

      Also I am sorry that you have such problem, it's never good.

      And my personal suggestion to all players - if you made bet higher than allowed you always welcome to open our 24/7 live chat and inform them that you made it by mistake. This will prevent any possible problems.

      Best regards

      LimoPlay team


      Ahh, so the whole "if you bet more than $5 at a time on a machine, including double up, we don't have to pay you" rule is in place to protect the CASINO from the bad PLAYERS, huh?

      I don't see how a rule like this would accomplish anything other than increase the number of opportunities for the casino to decline or reduce player withdraws who didn't read the rules close enough. 

      Most bitcoin casino's do NOT have a rule like this, Bitstarz is the only other site I was aware of that had such a policy, you're the second.  It doesn't make you a dishonest casino or anything, but it definitely leaves a mad taste in my mouth, and I know I'm not the only one.


      Hello Finallyfinally.

      Exactly, yes, to protect casino. There is different cases. If you breach max bet rule by mistake just for couple of spins - we will not touch, and pay you all winnings. Just sent you a friendly notice that you should be more careful reading rules. If you breach max bet rule all the way and many times - yes, we will confiscate winnings. But your deposit money will be never confiscated.

      Like I said, 99% casinos have this rule, and this is really required nowadays. We do not hide it anywhere.

      I hope this helps.

      Best regards

      LimoPlay team


      Like I said, most casinos do NOT have this rule.  Trust me, they don't. Thery aren't worried about being abused by $6+ bets, the rule isn't required. 

      If you like I can provide a list of casinos and you can see for yourself.
    • Logo 8
      • Replied by
        Casino Rep
        77
      • last active 10 days ago
      Okay, let's check it by LCB certified (approved) online casinos. If at least 3 of certified casinos do not have this rule - I'll credit you 20$ NDB to you

    • Index
      • Replied by
        Jr. Member
        91
      • last active about 1 month ago
      Bitcasino.io, Betchain, mbitcasino, vegascasino.io, casinoextreme


      Rated:
      4.0
      / 5
    • Logo 8
      • Replied by
        Casino Rep
        77
      • last active 10 days ago
      Heh, those casinos do not have seal of approval

      Pm me your registered email anyway, I'll give you 20$ NDB because you fighting for players right and better requirements, and since I am player myself - I love it.

      Best regards

      LimoPlay team
    • Index
      • Replied by
        Jr. Member
        91
      • last active about 1 month ago

      Thanks for this post from:

      • Logo 8
      Where is list of casinos with seal of approval?  I didn't know there was official seal.  I just went down the Bitcoin list and picked some I've played and remember checking.

      Sending email now by pm, thank you I appreciate the offer.
    • 200 zpsnwkvewod
      • Replied by
        Hero Member
        950
      • last active 23 days ago
      finallyfinally wrote:

      Where is list of casinos with seal of approval?  I didn't know there was official seal.  I just went down the Bitcoin list and picked some I've played and remember checking.

      Sending email now by pm, thank you I appreciate the offer.


      You will find the list >HERE<

      Cheers
      Emma
    • Index
      Another Tuesday passed by and still no freespins. Is this promo even real? I have been waiting weeks now for my freespins from your Tuesdays promo, but nothing yet. I talked to a live chat person, and told me I will get them next time I log in on Tuesday, and that was weeks ago. After that live chat is always offline. I also left messages but no one has replied, not one reply, oh and I never got a reply, and did I mention that I never receive any reply from my messages? I may look like I'm desperate for freespins but if you check my transaction history I deposited at least a little more than a bitcoin and cashed out a couple. I'm complaining because I hate casino sites who ignores their players for whatever reason they have. If you announced a promo and not award it to the player/s and/or completely ignore the player's request is pretty much false advertisement. You can keep your lousy freespins and fix your customer service department. Compare to other bitcoin casinos it is pretty lousy.
    • Index
      THIS IS THE F CONVERSATION I F HAD WITH ONE OF YOUR F REPRESENTATIVE. VERY F UNPROFESSIONAL. PARDON ALL THE F'SES, HE STARTED IT AND THEN JUST DECIDED TO DROP THE CHAT IN THE MIDDLE OF A F CONVERSATION.

      Kayako logo
      0:13:03
      × ClosePrintEmailSound: On
      Your Question:
      Please wait and one of our operators will be with you shortly.
      You are now chatting with LimoPlay - Chat
      02:34LimoPlay - Chat:
      Hello, thank you for playing at our casino! How could I help you? Hallo! Danke, dass Sie in unserem Casino spielen! Was können wir für Sie tun? Здравствуйте, чем мы можем Вам помочь?
      02:35Mcanthony Balingit:
      i just wanna inform you guys that i have been waiting for my tuesday freespins for weeks now. and another one passby without recieving any.
      02:36LimoPlay - Chat:
      Please, wait a moment I'll check it.
      02:36LimoPlay - Chat:
      The minimum deposit required for any bonus is 20 Euro/ USD or 0.05 BTC
      02:37Mcanthony Balingit:
      what are you talking about?
      02:37LimoPlay - Chat:
      All the deposits you've made are insufficient for our bonuses
      02:37LimoPlay - Chat:
      Sorry
      02:38Mcanthony Balingit:
      have you check my transaction history? and when i requested the bonus?
      02:38LimoPlay - Chat:
      Sure
      02:38LimoPlay - Chat:
      The biggest deposit of yours is 0.02650000 BTC
      02:39LimoPlay - Chat:
      on May 31, 2016 04:28
      02:39Mcanthony Balingit:
      haha
      02:39Mcanthony Balingit:
      are you sure you are looking at my profile?
      02:40LimoPlay - Chat:
      mcabalingit@gmail.com
      02:40Mcanthony Balingit:
      my 1st deposit alone was 0.08
      02:41Mcanthony Balingit:
      may 8th 0.1
      02:41LimoPlay - Chat:
      Yes, it was months ago
      02:41LimoPlay - Chat:
      February 22, 2016 23:26
      02:42Mcanthony Balingit:
      may 9th 0.8076
      02:42LimoPlay - Chat:
      Do you know that you have 3 accounts?
      02:42Mcanthony Balingit:
      what?
      02:42Mcanthony Balingit:
      i have one
      02:43LimoPlay - Chat:
      davelebowski760@gmail.com
      02:43LimoPlay - Chat:
      bitcoingambit@gmail.com
      02:43Mcanthony Balingit:
      what makes you think im those guys?
      02:44LimoPlay - Chat:
      You signed in from the browser you use now into those accounts
      02:44LimoPlay - Chat:
      your cookies are identical
      02:45Mcanthony Balingit:
      a lot of people use this device
      02:46LimoPlay - Chat:
      Sorry, Are a lot f people using YOUR device?
      02:47Mcanthony Balingit:
      my friends also plays on this site and i dont think thats even their emails
      02:47Mcanthony Balingit:
      yes
      02:48Mcanthony Balingit:
      are you saying that im lying then?
      LimoPlay - Chat has left the conversation.
      Click here to leave a message.
      The conversation has ended.
      Click here to take a short survey about this live chat.

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