BLACKLISTED: Rome Casino, Diamond VIP Casino, Diceland and Mona Casino

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Last post ago about 4 years by mapluche
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    • Avatar 22659
      • Started by
        Jr. Member
        87
      • last active 7 months ago
      Hi Erik,

      I didn't get the email but I got the PM, thank you. As I've said these casinos are not my area althuogh I have an email for sean from diamond vip - sean@diamondvipcasino.com.  I have forwarded your email to him, but please understand this is not my casino, I represent Rome and Diceland only. Sean should be in touch with you shortly.
    • No avatar normal
      • Replied by
        Newbie
        10
      • last active over 3 years ago
      noahromecasino wrote:

      Hi Erik,

      I didn't get the email but I got the PM, thank you. As I've said these casinos are not my area althuogh I have an email for sean from diamond vip - sean@diamondvipcasino.com.  I have forwarded your email to him, but please understand this is not my casino, I represent Rome and Diceland only. Sean should be in touch with you shortly.



      sean@diamondvipcasino.com no reply to my mail
      So why rome casino has closed his account with me: rome, diceland, Diamond, Royal, rialto? royalprive I do not want to pay, because romecasino, I closed the account.
      The operators are the same, the payments arrive from romepartner, of all the casinos.
      Royalprive is just a blank page.
      If nobody helps me, I only Rimage forum and after Viaden license costa rica, and the AGCC.
      Thanks
    • No avatar normal
      • Replied by
        Sr. Member
        403
      • last active 4 months ago
      Rome casino took an extremely long time processing my withdrawal, the only one made. It was basically the first couple of times I deposited. Since then can't win at all.

      anyway, it took long time to approve documents and then weeks to be paid to Quick Tender. Can't imagine how long it would take to pay via wire or check, but suspect way too long from me to be willing to deposit there again.
    • No avatar normal
      • Replied by
        Newbie
        10
      • last active over 3 years ago
      Thanks Noah. You are essential
    • No avatar normal
      • Replied by
        Sr.Newbie
        17
      • last active 7 months ago
      I wanted to let other forum members aware of my
      Experience at rome casino.  I very rarely play  online, but I wanted to try out their software.
      I contacted their customer support and they said they would give me a bonus if I deposited.  I then deposit close to $200 which I lost. 

      Their support said I could get another bonus if I deposited again.  I decided to try it one more time and sent them another $195.  This time I was luckier and was able to cashout over $3000.

      I sent them all of my security documents and a day later made withdrawl.  The following day, I tried to login to account and it was blocked.  I sent them an email asking for an explanation with no response.  I then sent numerous emails to noah who replied but nothing was done.

      The next email I received was from rome letting me know that they credited my cc for the two deposits I made and closed the account for cc misuse.  I have no idea what this means.

      The bottom line is they kept my winning in excess of $2500.  You can play there, but if you win they keep the money?  Only a very unreputable casino would handle things this way.

      Noah, if you have an answer i'd like to hear it and how I can get. Paid.
    • Avatar 22659
      • Replied by
        Jr. Member
        87
      • last active 7 months ago
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      • Replied by
        Newbie
        9
      • last active 5 months ago
      Noah,

      Thank you for your support and help. 

      I'm having a little bit of trouble with Diceland and was hoping you could give me some input.  My Diceland account username is the same username that I use on here.


      I requested a WireMe withdrawal on October 4th and sent in all of my documents on October 5th.  Diceland "received" my documents on October 14th.

      I was told it would take 18 business days for the WireMe withdrawal to be processed but the withdrawal is still pending and has not yet been approved.  It's actually not the payout timeframe that is most troubling, but instead the fact that I've emailed 3 different addresses, two in the Finance "department" and have not received any responses regarding my request. 

      Additionally, the Chat Reps seem irritated with me and will not give me an estimate or any info.  The phone lines have been down for over a week on my cell phone number so the only way I can contact them is email.  My first email was sent about a month ago.

      Please let me know what you think about this.
    • Avatar 22659
      • Replied by
        Jr. Member
        87
      • last active 7 months ago
      Hi Twistyraid,

      I can check if all the docs and information are in place and if so I will update you, can you PM me your full name or alternatively your casino ID?

      Kind Regards,

      Noah
    • No avatar normal
      • Replied by
        Newbie
        9
      • last active 5 months ago
      noahromecasino wrote:

      Hi Twistyraid,

      I can check if all the docs and information are in place and if so I will update you, can you PM me your full name or alternatively your casino ID?

      Kind Regards,

      Noah

      I already provided my casino ID in my previous post but I'll go ahead and PM it to you
    • No avatar normal
      • Replied by
        Newbie
        9
      • last active 5 months ago
      Okay I've emailed the Diceland Finance address nine times and haven't had a single response.

      I asked Noah to take a look at my withdrawal and he said that I needed to provide my casino username when I already provided it and he/she has not gotten back to me on the issue.

      If anyone has ever received a payout from Diceland or Rome casino could you please post here?

      Thanks.
    • No avatar normal
      • Replied by
        Newbie
        9
      • last active 5 months ago


      Well it took seven weeks but my withdrawal request at Diceland has been approved 

      I was told I should receive my money this week which is awesome.

      Although I would have liked a response to my emails, it looks like things might work out after all.

      THANKS
    • No avatar normal
      • Replied by
        Newbie
        1
      • last active over 5 years ago
      hello, Noah
      my name is Zhang wangcheng. And the account names is alonso1209. i have $600 dollars in my account. I have sent all the documents to finance@Romecasino.com, but didn/t get any reply. I try to make a phone call to the finance department, but it doesn/t work. And all the live support operator says they can't get assess to the documents, so i don/t know whether u received my documents or not. Could u please check it for me and reply me? Noah. Thank u!!!!!
    • Avatar 37403
      • Replied by
        Sr.Newbie
        39
      • last active 7 months ago
      "Well it took seven weeks but my withdrawal request at Diceland has been approved  Grin

      I was told I should receive my money this week which is awesome.

      Although I would have liked a response to my emails, it looks like things might work out after all.

      THANKS
      "


      Diamond vip casino 12week moneybookers
      from b.lang@romepartners.com 2500$ processed

      20-30 sent letter ,50-60hour non stop live chat:)

      Dimaondvip:  from b.lang@romepartners.com
    • No avatar normal
      • Replied by
        Full Member
        149
      • last active about 2 months ago
      I have emailed them several times - I found $15 in my account and cleared playthrough.  I now have over $1600 in and I cannot get ANYONE to respond to my withdrawal questions.    I would like to withdraw some of my winnings, but I am getting no cooperation?  Can someone help me?  Username is cjdawgct
    • 12507611 949366188446433 521449871764852088 n
      • Replied by
        Newbie
        3
      • last active 3 months ago
      Noah cant seem to get you to reply via private email??? I had a big win on Diceland and am trying to get paid. I could really use your help.
      Thank you

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