LCB Forums

Here you can post any questions and queries to our Casino Reps.
Headline back 2
    72,790
    views
    191
    replies

    Currently viewed by

    0
    members
    1
    guests
    Last post ago over 3 years by mapluche
      Avatar 22659

      noahromecasino

      • Jr. Member
      • offline
      Rome Casino Rep
      • 56
        thanks given
      • 2
        thanks received

      Readers of this topic also read:

      Posting to the forums is only allowed for members with active accounts

      Please or register to post.
      BLACKLISTED: Rome Casino, Diamond VIP Casino, Diceland and Mona Casino
        • Avatar 28689

          gunnylab

          • Hero Member
          • offline
          • 236
            thanks given
          • 86
            thanks received
          • Started by
          • Hero Member657
          • last active 16 days ago

          Thanks for this post from:

          • Avatar 1850
          Helwin, I woke up this morning and got an email from Rome finance that my withdrawal was sent to my quick tender account.  I just checked my account at quick tender and it was in there.  I am a happy person. All the dates I gave you from above were accurate as possible for you to compare with.  I wish you the best getting your withdrawal. 
        • Avatar 22659

          noahromecasino

          • Jr. Member
          • offline
          Rome Casino Rep
          • 56
            thanks given
          • 2
            thanks received
          • Replied by
          • Jr. Member87
          • last active 16 days ago

          Thanks for this post from:

          • Avatar 24465
          Hello Helwin,

          I'm very sorry to hear about the delay, please let me help you and find out what the problem is so we can have it resolved as soon as possible, could you please PM me your Rome user name?

          Kind Regards,

          Noah

          helwin wrote:

              Hi Noah, I don't know if it's been long enough that it's a problem, but I am already freaking out because of the situation I put myself in and I don't remember it taking so long before. I'm hoping my pending withdrawal from Rome hits my Quicktender tomorrow so I can start moving it from there to my bank. All the deposits have cleared on our end. Just hoping you can shed some light on where it's standing. My username there is helwin and it's $1700 . I am so relieved I won back what I got into and then some. I also had almost $500 more that I was going to piddle around with until pending withdrawal cleared. I didn't want to give it any more reason to take longer. Of course now I wish I had left that alone cause I lost it. Just a clue or sign about when it may come sure would put me a bit more at ease. The last date of w/d was Aug 5th
        • Avatar 24465

          allgood2010

          • Super Hero
          • female
          • offline
          • 338
            thanks given
          • 690
            thanks received
          • Replied by
          • Super Hero1,108
          • last active 16 days ago
          Noahrome..this is great that you are actively helping customers here at LCB.  I'm sure with time it will prompt more people to play at Rome Casino and not be so worried to deposit.
        • Avatar 243

          Booo73

            Super Hero
          • female
          • offline
          • 349
            thanks given
          • 209
            thanks received
          • Replied by
            Super Hero
            1,190
          • last active 16 days ago

          Thanks for this post from:

          • Avatar 24465
          Noah I strongly advise you to read the post I just made...absolutely not acceptable

          http://www.latestcasinobonuses.com/onlinecasinobonusforum/no-deposit-casinos/rich-casino-7-free-i-have-no-idea-about-the-usa!!!/msg119263/#new

          I sincerely appreciate your effort in trying to fix the problems that may exist in your casino and putting yourself out there for criticism on this forum however I cannot believe that you allow your support staff to talk to your players in this manner.  I am very aware that I have received freebies however the point is that I was sent the email and the more important point is the manner I was treated.  I sincerely hope you rectify this situation ASAP as this is definitely not an acceptable business practice
        • Avatar 22659

          noahromecasino

          • Jr. Member
          • offline
          Rome Casino Rep
          • 56
            thanks given
          • 2
            thanks received
          • Replied by
          • Jr. Member87
          • last active 16 days ago

          Thanks for this post from:

          • Avatar 20578
          Hi Booo73,

          I'm afraid that the operator you were talking to in that thread does NOT belong to Rome Casino but to the Top Game group CS. Rome Casino has its own CS team in-house and are completely separate from the other TG casinos.

          Kind Regards,

          Noah

          Booo73 wrote:

          Noah I strongly advise you to read the post I just made...absolutely not acceptable

          http://www.latestcasinobonuses.com/onlinecasinobonusforum/no-deposit-casinos/rich-casino-7-free-i-have-no-idea-about-the-usa!!!/msg119263/#new

          I sincerely appreciate your effort in trying to fix the problems that may exist in your casino and putting yourself out there for criticism on this forum however I cannot believe that you allow your support staff to talk to your players in this manner.  I am very aware that I have received freebies however the point is that I was sent the email and the more important point is the manner I was treated.  I sincerely hope you rectify this situation ASAP as this is definitely not an acceptable business practice
        • Avatar 1850

          helwin

          • Super Hero
          • female
          • offline
          • 278
            thanks given
          • 378
            thanks received
          • Replied by
          • Super Hero1,720
          • last active 3 days ago
          I received an e-mail from the finance dept. Says it can take up to 18 business days for withdrawal, that's a little better, but still. Another e-mail from them asked for my QT account and bank account info. Even though I  didn't want it wired to bank I sent it anyway. Somehow I get the feeling that's not the one they wanted. Like it's not stressful enough to hang on to your money and/or to come out ahead(unfortunately this will never happen to me) then there's all this that comes with withdrawing. No wonder I never cash out. 
        • Avatar 1850

          helwin

          • Super Hero
          • female
          • offline
          • 278
            thanks given
          • 378
            thanks received
          • Replied by
          • Super Hero1,720
          • last active 3 days ago
          Just want you all to know my withdrawal from Rome is in my Quicktender. Now I just need to open a new checking to withdraw to. AND keep my paws off it. Thanks everyone for your support.
        • Index

          blueday

          • admin
          • offline
            • 9509
              thanks given
            • 17558
              thanks received
            • Replied by
            • admin19,579
            • last active 2 hrs ago

            Thanks for this post from:

            • Avatar 1850
            helwin wrote:

            Just want you all to know my withdrawal from Rome is in my Quicktender. Now I just need to open a new checking to withdraw to. AND keep my paws off it. Thanks everyone for your support.


            Glad you got it Helwin.

            Try not to spend it!  Good luck with that. 

            blue
          • Avatar 17884

            MommyMachine

            • Mighty! Member
            • female
            • offline
            There goes my baby....
            • 732
              thanks given
            • 1533
              thanks received
            • Replied by
            • Mighty! Member3,700
            • last active 16 days ago

            Thanks for this post from:

            • Avatar 1850
            Glad you got it Helwin!!



            :-*
          • Avatar 28689

            gunnylab

            • Hero Member
            • offline
            • 236
              thanks given
            • 86
              thanks received
            • Replied by
            • Hero Member657
            • last active 16 days ago

            Thanks for this post from:

            • Avatar 1850
            Congrats Helwin, You did a great job getting your money so fast.  I am proud of you.
          • No avatar a112

            genevahl

            • Jr. Member
            • offline
            • 12
              thanks given
            • 25
              thanks received
            • Replied by
            • Jr. Member92
            • last active 16 days ago
            Can ANYONE help? I cannot download ANY TOPGAME casino. I click on a link and I am always told that such and such server has timed out. I really do enjoy their games and miss them!
          • Avatar 1850

            helwin

            • Super Hero
            • female
            • offline
            • 278
              thanks given
            • 378
              thanks received
            • Replied by
            • Super Hero1,720
            • last active 3 days ago
              It's been thru alot but still have it, waiting for trip to bank from quicktender.
          • No avatar a112

            stewart1v1v

            • Sr.Newbie
            • offline
            • 8
              thanks given
            • 12
              thanks received
            • Replied by
            • Sr.Newbie26
            • last active 16 days ago

            Thanks for this post from:

            • Avatar 24465
            I must wholeheartedly agree with surfer76. My experiences at Rome Casino have been nothing short of superb...for a TOPGAME casino Rome has hands down the best customer support team I have come across... I was having a minor difficulty claiming a cash back from support ($40)...daniela, who really was trying...but it was not in her powers to issue it...transfered me to Guy the cs supervisor...in less than a minute...not only was the cash back credited to my account...but...he added an additional $10...just for the good will and I really get the feeling that they do want my business and are willing to do whatever it takes...one thing I cant comment on is withdrawals ...if anybody has experienced the good luck to withdrawal...please let me know. when I want to play Topgames...Rome casino is now my choice.

            stewart1v1v
          • No avatar a112

            new4me2

            • Newbie
            • offline
            • 0
              thanks given
            • 0
              thanks received
            • Replied by
            • Newbie2
            • last active about 5 years ago
            I received a welcome Bonus of $15.00 made my playthru of $1,125.00 made deposit and played it. Requested a withdrawall of $100.00 on 8/3/10 sent all docs. and account info asked for and no reply on money. chat telling me I would get paid after weekend. Again and again. Have tried Email Fax and phone calls. logon is new4me2.Any Ideas? Richard
          • Avatar 1850

            helwin

            • Super Hero
            • female
            • offline
            • 278
              thanks given
            • 378
              thanks received
            • Replied by
            • Super Hero1,720
            • last active 3 days ago
            Richard- Try writing to their finance dept. and just keep on 'em. Whatever you do, don't be rude. I'm sure you'll get it. otherwise it wouldn't be a very warm welcome. I have a couple withdrawals pending. It is supposed to take up to 10 business days.

          Live activity feed

          Swipe left or right to see more

          lcb activities in the last 24 hours

          • 27
            new members
          • 492
            members online
          • 20470
            guests online
          • 100
            new posts
          • 1791
            free games played
          Join the club

          Latest forum posts

          Most viewed forum posts

          Join today and start earning rewards

          You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
          S logo

          Select Language

          Search

          Search Results

          Report to moderator

          Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

          Please note that your email address will be revealed to the moderators if you use this

          Submit
          39012170