Please let me introduce myself, I am Gyulyuzar from Noxwin Casino, and from now on I will take care of any questions/suggestions,which you dear LCB users might have regarding our website.
Feel free to write in this topic if you have anything to share or ask, and I will answer all of your requests asap. Any kind of feedback will be much appreciated.
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Hi - hope your day finds you happy and well.
I went to Noxwin for the 1-hour withdrawal, and I found it better than where I had been playing, in terms of functionality, and I got some good play. Quite a few times! : )
Recently I finally got a really big win - five Georgies with two wilds during the free spins - 75 cents went to $1900...! That was excellent. I was told (and it's there on the T&C) that it's a 24-hour policy for withrawals over $1000.
Maybe I should've withdrawn in smaller increments, but I was new. Anyways, I decided to play while I was waiting & I was told to roll the whole thing back and re-withdraw, minus the $150 I wanted to play with.
I withdrew in two segments & left around $600 in the account, to withdraw after I got the first two. I got the first one of $200. But I have been waiting for two days for $750.
What is happening, please? Thanks.
- Replied by
- at October 31, 2016, 03:09:40
- last active 2 hrs ago
- Replied by
- at October 31, 2016, 19:22:45
- last active 4 months ago
Yes! Unfortunately Gyulyuzar is no longer around.....
However my name is Pablo and I would be more than happy to assist you here!
#Leannep I am sorry for the delay, we had a bit of a techicall issue. Nevertheless I can confirm that all of your pending withdrawals are already paid!
Excuse us for the troubles hope to see you around!
I have a big problem with Noxwin,
Im a verified user there. My Username is "da_lowryda"
I already made some withdrawal without any problems, also many deposits.
On 06.03 i deposit 30 Euro and had big luck with Thunderstuck 2 and win 1920 Euro.
I decided to withdrawal 1800 Euro and made it.
After a day i decided to contact the support becouse i read about the 1h payout
Support tells my 1h payout is just for winnings up to 1000 Euro. Ok i wait 2-3 Days ( Have not even received one mail from Noxwin)
Contact the support again , they tells me it is in the payment department and they will process it as soon as possible.
Ok i waited another 1-2 days until i decided to login and contact the support again.
Secounds after login i get a error message that my account has been blocked.
I contact the support again , down below you can see the whole conversation.
I want a statemant from Noxwin WHY they acting like that.
I have screenshots of everything saved.
Conversation with support :
Hello vidoslav poryazov, thank you for contacting us! How can we assist you today?
i just want to ask if there is any News about my withdrawal .. ist now more then 48 hours and i am a verified user
it is in thepayment department and they will process it as soon as possible
unfortunately i cannot speed it up
ok thank you
Hello Kris , can you pls tell me why Noxwin has closed my account and dont pay my pending winnings
im about to open complaints @ askgamblers and @ latestcasinobonuses , already contectet my lawyer. Can i speak to the menegment please
I just escalated your case to our relevant level and hopefully in the next couple of hours the reply will arrive
Shortly I'll get back to you via mail, regarding the problem in matter
Dear vidoslav poryazov, thank you for contacting us! How may I help you?
hello , can you Forward me to a noxwin Supervisor please
Please write an email to email@example.com and we will forward it
can you tell me why i dont receive a mail today ... Kris told me today
i know you try to fool me since days .. no reaction from your side
everytime i hear just .. you will receive a mail today .. but nothing !! why are you try to scam People ?
i already open complaints at MGA and askgamblers
May i learn please your problem?
Yes, i see your account is blocked.
Unfortunately it will remain blocked.
Yes but why ?
Give me a reason .. Im a verified User
i Made a lot of Deposits and already some withdrawal
Noxwin isnt a scam Casino like some other.. im shocked why you try to steal you users winnings ?? And dont give any reason .. not even one mail !!
So I will not get an answer? You simply close accounts from your costumers who win anything here , did I understand correctly?
Unfortunately your account will remain blocked, we can't help you in this issue.
- Replied by
- at March 16, 2017, 23:35:28
- last active 7 days ago
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