Rizk Casino

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    Last post ago 7 days by maiwen63
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        Thanks for this post from:

        • 200 zpsnwkvewod
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        My name is Captain Rizk and I'll be your intrepid guide on the epic adventure you'll be undertaking.

        Also, reporting for LCB forum duty.

        I'm here to answer any questions you might have regarding Rizk Casino.

        Captain Rizk

        OUT

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        Awesome Captain Rizk, welcome to our forum, we appreciate you being here to assist our members!
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        Thanks for this post from:

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        Welcome to the forum smiley
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        Welcome Captain Rizk! Pleasure to have you on board our wonderful forum.
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        joining the warm welcome smiley
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        joining the warm welcome you're casino is simply amazing fast whitdrawals to my acount, it is good to have you on our forum. hopefully we are given many freespins and other bonuses from youre casino.

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        last week i was banned from rizk casino without any good reason my account was already fully verivied and also did pay out a lot of time also did despoied addleast 600 euro when i was playing and i won the free spins form the promotion i just got banned and they didnt say why and how they did ask for documents so i gave them

        ##- Please type your reply above this line -##

        Hi Xander,

        I am writing you as per agreement in chat earlier today. And after a thourough investigation into your case it seems that unfortunately due to the breaches of our terms and conditions I regretfully have to inform you that the management has decided that the account will not be opened again.

        This is a final decision on which we will not further correspond.

        I wish you a nice evening.

        Best regards

        Alexander
        Rizk

        was the email i did get back dont get why im bannned did give everyting to them also what to do greetz xander

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        Hi xklaver,

        Sorry to hear that. Please provide us with your casino username. We're going to notify the casino.

         

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        Your username has been forwarded to the casino. We're waiting for the reply. Let you know as soon as we hear from them.

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        still not heart anyting form rizk is there a othere kind of messure we can take ass reporting them add the assinged regio??

        greatings xander

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        xklaver wrote:

        still not heart anyting form rizk is there a othere kind of messure we can take ass reporting them add the assinged regio??

        greatings xander

        We've contacted them again but the casino rep is taking days off. We contacted another email we had but still no reply. We're going to try again. Sorry for the inconvenience. We'll keep you posted. 

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        Hi Xander,

        I apologize for not coming back to you earlier. I have looked into your case again and the reason for the account closure and why the casino Rizk casino management have decided not to re-open your account is because you have severely breached our terms & conditions by creating multiple accounts.

        https://rizk.com/en/terms-and-conditions

        I refer to the following clauses:

        "4.8 Your Account must be registered in your own, correct, name. You may only open one account on this Website. Any other accounts which you open on this the Website shall be considered “Duplicate Accounts”. Any Duplicate Accounts may be closed by us immediately"

        "5.7 In certain circumstances we may have to contact you and ask you to provide further information to us in order to complete the Checks. If you do not or cannot provide us with such information then we may suspend Your Account until you have provided us with such information, or we may permanently close Your Account."

        "18.2.3 We reserve the right, but shall not be required, to:
        Close Your Account with or without prior notice from us.”

        The decision is final and will therefore not be changed. Hope this answers your question and sorry for the inconvenience.

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        I now that the exate reason that they give me but that total bull shit becasue i did sent my full credentials and my account already had the OK from rizk them self. also the secont time did a pither with my ID so that have everyting that need. it was just about the 200+ spins in my account nowargering. In this canse i see it as fraud becouse when i ask what duplicate accounts the say they cant say becouse of privesy. what do you think ? MVG xklaver
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        xklaver wrote:

        I now that the exate reason that they give me but that total bull shit becasue i did sent my full credentials and my account already had the OK from rizk them self. also the secont time did a pither with my ID so that have everyting that need. it was just about the 200+ spins in my account nowargering. In this canse i see it as fraud becouse when i ask what duplicate accounts the say they cant say becouse of privesy. what do you think ? MVG xklaver

        The casino confirmed that you breached their t&c by creating multiple accounts. Unfortunately, there is nothing further we can for you. This case is closed. 

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        i dont have any accounts expet this one. also did noting wrong end when i ask for the names of the other accounts they dont say anyting becasue of privesy so im not shore of any of the casino's is to trust becasue they all can do this and just take your money there isnt a place where you can go with tis kind of things ?

        gr xklaver

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